ARC has decided to stop selling CNC machines. The key reason for this is our inability to provide back-up support, post sales, specifically for CNC machines only.
Some of you may be aware that the late John Stevenson used to provide this support for CNC machines on behalf of SIEG, via the smallcncsupport forum. After his passing away we sold a few CNC machines to customers making it clear pre-sale that it would not be possible for us to provide support. They were accepted on these terms by the buyers. However, one particular buyer was unable to get on with his KX3 machine, resulting in him causing damage to the machine. Rather than get into a blame game, we decide to accept his request of return of the machine, even though we do not agree with his reasons, and we refunded him his money.
Keeping this in mind, we are now clearing the stock we have left. The display machines have been disposed of; KX1 to Neil, KX3 to a local regular customer, and the damaged KX3 to Jason.
We have 4 x KX1s which are configured for running on MACH3, as per specifications on this page. The smallcncsupport forum is no longer supported in any way. We at ARC are unable to provide any support. First preference for sale is being given to members of this forum on a first come first served basis, subject to the conditions of no support, and subject to un-sold, at a price of £2,995.00 per machine inc.VAT + Carriage £68.26 to UK mainland only (excluding Highlands and islands – price on application). These machines come with a basic start-up manual, written by John.
Normal price for the machine would be £4,300.07 Inc.VAT. Whilst there is a saving of £1,305.07, if you are considering to purchase this machine, please keep in mind the reasons for our wanting to clear these machines, and the conditions which apply. One other reason for offering these through the forum first, is that new users may be able to get assistance from existing users of SIEG KX machines (which are not to be confused with SYIL machines).
If you are interested in making a purchase, please p.m. me in the first instance, with your contact details, and call and speak with our Ian Davidson, on or after Monday 11 February 2019.
Ketan at ARC.