Posted by Nigel Graham 2 on 30/04/2021 13:46:43:
What you might be seeing is an effect of your refusal to play their game…
+1 : I think that's one of the two major causes. Most people are now wide-awake to the strong possibility that a phone call is a con-trick. Claiming to be Microsoft or similar is just too obvious to be worth trying. Second reason, young folk (anyone under 60!) are walking away from land-line telephones in droves. Even in my household, the landline is rarely used for business: if it rings, the caller is treated with instant suspicion. Most of my purchasing and stuff is conducted over the internet, initiated by me, and encrypted. Not much telephony involved.
But don't relax! Recent cons have become more sophisticated, for example those imitating bank security phone calls, As this type of security is new, there's a chance some will fall for it. My mum thinks these warnings are real but fortunately always refers them to my sister to sort out. Fairly obvious to spot it's a game when online banking is understood and one is reasonably up to speed with the latest technology, more difficult for anyone with a hazy knowledge of computers brought up on cheque books and High Street Banks.
I worry most about being victim of a con where they have obtained enough personal data to fool me that I'm dealing with a legitimate business. Knowing a marks name, address, phone number, date of birth, Bank, account numbers, energy supplier, car registration, mother's maiden name, and similar can all be exploited to gain the victims trust. For that reason, and knowing a bit about computer security, I avoid sharing personal data on the internet!
Dave