My TV remote failed in the week. Batteries tested OK so I cleaned the contacts. Switch cleaner is best, but elbow grease and spinning the battery against the contacts work too. That fixed it.
Don’t take the red-screen off the player or drill holes in it. The screen blocks ultra-violet and visible light that deafen the Infra-red receiver. Any lights in the room that might be generating IR? See Bayzles suggestion.
Last spring I had to replace my HDR controller – only 15 years old! The graphited rubber switch contacts were intermittent. Dirt and grease slowly penetrates inside, and cleaning them doesn’t help much.
Dave