Vidar: All I can do is apologise.
Ketan at ARC.,
No worries, although I have to admit I don't get the reasoning about not making PDFs too.
From a competition viewpoint a catalogue is important. As mentioned earlier I get several kgs of Hoffman Group catalogues each year, and over the years have led me to know their product ranges quite well. Thus whenever I need some product at that level they are my go-to supplier. Simply in part because the others never bothered sending me information about what they got – or if they did, they didn't include prices so kind of useless.
(Maybe they don't think I don't care about prices? They are wrong. I want to know the product and price, compare my options, and just get on with it and order. I don't want to waste time asking and waiting around for quotes).
Anyway, over the years those catalogues has earned Hoffman Group quite a bit of sales. I don't have a catalogue from your UK competitors either though, so that kind of leaves a level playing field. Which from your viewpoint might not be the best status I guess.
While I got your attention: Thank you very much for good service since about 2006 or thereabouts I do hope your business thrives and do well! 