Digital problem

This topic has 24 replies, 17 voices, and was last updated 13 December 2012 at 19:07 by David Clark 13.

Viewing 25 posts - 1 through 25 (of 25 total)

Author

Posts
12 December 2012 at 11:09 #22369
David Clark 13
Participant
@davidclark13
Advert

12 December 2012 at 11:09 #106031
David Clark 13
Participant
@davidclark13
Hi There

Can someone check if they can access digital issues?

I have had a couple of complaints about lost access.

As administrator I get access so can't tell if it is working or not.

The database appears to be unavailable and access is checked against this.

regards David
12 December 2012 at 11:13 #106032
dcosta
Participant
@dcosta
Hello David.

I can access MEW.

Best regards
Dias Costa
12 December 2012 at 11:22 #106033
Keith Long
Participant
@keithlong89920
Hi David

Yes there does seem to be a problem.

Even though logged in, clicking on the "Digittal Issues" in the "My Account " box merely takes me to somewhere telling me to subscribe – I already am – and my subscription number is entered in "My Profile". It looks as though the wesite isn't seeing the valid subscription or there is a mis-direction in the "Digital Issues" command.

Keith
12 December 2012 at 11:22 #106034
keithmart
Participant
@keithmart
Hi

No problem for me on mew. The january magazine is not there yet.
12 December 2012 at 11:25 #106035
V8Eng
Participant
@v8eng
No problem for me either, logged in and can open ME and MEW.

Using an IPad only today.

Edited By V8Eng on 12/12/2012 11:28:36
12 December 2012 at 11:26 #106036
Roderick Jenkins
Participant
@roderickjenkins93242
Hi David,

I'm getting "subscriber content only" message. I am logged in and subscribe to both ME and MEW.

Win 7 64 and Firefox.

cheeers,

Rod
12 December 2012 at 11:36 #106037
KWIL
Participant
@kwil
No access Xp and Firefox. My profile is correct and subscriber number correct and saved
12 December 2012 at 11:40 #106038
The Merry Miller
Participant
@themerrymiller
No access, subscriber content only.

Len. P.
12 December 2012 at 11:45 #106039
Gray62
Participant
@gray62
same problem here

I'm getting "subscriber content only" message. I am logged in and subscribe to both ME and MEW.
12 December 2012 at 11:48 #106040
Johnande
Participant
@johnande
I too cannot get the digital issues.

Also at one section it tells me to put in my 10 (ten) digit member number.

That is a bit difficult because my number only has 9 (nine) digits.

Regards

Johnande
12 December 2012 at 11:49 #106041
Jo
Participant
@jo
Doesn't work for me either.

Jo
12 December 2012 at 11:51 #106043
David Clark 13
Participant
@davidclark13
Hi There

The system seems to be down.

It is being checked.

This is a database at the subscription house and is beyond our control.

Service will hopefully be back to normal soon.

regards david
12 December 2012 at 12:04 #106047
The Merry Miller
Participant
@themerrymiller
Works on the Ipad OK.

Just checked the PC and it now works on that.

There is a message just arrived about Digital Issues being unavailable for several hours during the weekend of 17/18 November for essential hardware maintenance work
12 December 2012 at 12:31 #106049
mark mc
Participant
@markmc72333
I couldn't get access this morning but all seems fine now, tho i did log out and back in again.
12 December 2012 at 12:35 #106050
Gray62
Participant
@gray62
Having logged out and back in, I now have my digital mag access restored.
12 December 2012 at 12:36 #106051
JamieG
Participant
@jamieg
It works fine on the iPhone.
12 December 2012 at 12:38 #106053
Keith Long
Participant
@keithlong89920
Hi David

Working again thank you.

Keith
12 December 2012 at 12:52 #106054
Steambuff
Participant
@steambuff
I can access ME 4444 but not 4445 (I get an IE error telling me that bthe source file has been renamed or moved)

Dave
12 December 2012 at 13:16 #106058
jason udall
Participant
@jasonudall57142
appears to work.. I say appears ..waited 3 mins and only have cover yet….might be broad band but nothing else slow today…

.. update….

still loading…chuffing slow…

Edited By jason udall on 12/12/2012 13:17:57
12 December 2012 at 13:52 #106062
Brian in OZ
Participant
@brianinoz24148
Hi David,

Issues 198 and 4445 seem to be working OK, but do wish your programer would get rid of the November message.

Regards
Brian
12 December 2012 at 15:06 #106065
Steambuff
Participant
@steambuff
Seem's OK now, took a while to load though … got a cover fairly quickly and then a long wait before I got the control bar allowing me to turn pages.

Thanks Dave
12 December 2012 at 15:52 #106067
John Coates
Participant
@johncoates48577
All workey finey on Linux Mint and Firefox 17.0
13 December 2012 at 18:43 #106168
Johnande
Participant
@johnande
David. Since my posting on 12/12/12 regarding access to digital, it would appear some

people can now get access, but I still cannot!

A message appears telling me to put in my 10 digit member number but mine is only 9

digits.

As a subscribing member I have had access in the past but for some reason I've been "cut off". Any chance of a fix to the problem.

Regards

Johnande
13 December 2012 at 19:07 #106172
David Clark 13
Participant
@davidclark13
Hi Johnande

Your subscription will be a 10 digit number or an 8 digit number without the leading zeros.

We don't use nine digit numbers.

regards David
Author

Posts