Sony RDR-HXD890 Hdd & DVD player

This topic has 12 replies, 7 voices, and was last updated 21 July 2013 at 14:43 by Grizzly bear.

Viewing 13 posts - 1 through 13 (of 13 total)

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20 July 2013 at 21:32 #125113
Grizzly bear
Participant
@grizzlybear
Hello Everyone, Yesterday our digital recoder lost all the channels & channel guide. It appears to be a software problem. Lots of complaints on the Sony website. Anyone else suffering from the same problem? Regards, Bear..
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20 July 2013 at 21:32 #22732
Grizzly bear
Participant
@grizzlybear
Loss of channels
20 July 2013 at 22:16 #125115
Ian P
Participant
@ianp
Think you answered your own question there, as you've told us that lots of other people complained.

Do you think its connected with this website's software or did you have your ME archive on the recorder?

Ian
20 July 2013 at 22:19 #125117
merlin
Participant
@merlin98989
So has ours and I paid for a new Nat Pan one in Currys today.

It will not show the channel pictures and not record them.
20 July 2013 at 22:32 #125118
Grizzly bear
Participant
@grizzlybear
Hi Ian, Thanks for your reply. The problem originated from Sony, not this site. From what I can gather, Sony updated the machines, via the aerial (Don't ask) yesterday, its done automatically. Hi Merlin, Sorry to hear you are in the same boat, have you emailed Sony? Regards, Bear..
20 July 2013 at 23:27 #125126
Grizzly bear
Participant
@grizzlybear
Hi Merlin, Been on AV forum. Partial fix. Go to Set Up & select France when it gives you the option.You will get your channels back, but not the guide. Better than nothing. Regards, Bear..
20 July 2013 at 23:57 #125129
merlin
Participant
@merlin98989
I assumed that after 4 years it had reached the end of its life so didn't consider telling Sony.

Tried Set-up and France but still no channels.

What is the forum?

Thanks for this.
21 July 2013 at 09:00 #125138
joegib
Participant
@joegib
Lengthy thread on this on 'Digital Spy':

Digital Spy

Post No 45 (Page 2) provides a 'how-to' fix that claims to restore both channels and EPG pending official fix from Sony. Word is that recorded material has not been lost. Don't have this machine myself so can't vouch for this info.

Joe
21 July 2013 at 12:31 #125166
Rob keeves
Participant
@robkeeves73950
Looking into this a bit more it appears Sony transmitted a update to some of there T2 HD receivers yesterday but the update call transmitted activated a number of receivers for which the update was not intented for and has currupted the epg firmware i would of thought sony would be making this a piority fix but booking firmware downloads over the air takes time. As suggested use France and the recordings will be fine and unaffected by a firmware download.

Regards Rob.
21 July 2013 at 13:17 #125174
JasonB
Moderator
@jasonb
Can we remember this is a ME forum not a DIY DVD repair forum.
21 July 2013 at 13:26 #125176
Gray62
Participant
@gray62
Posted by JasonB on 21/07/2013 13:17:46:

Can we remember this is a ME forum not a DIY DVD repair forum.

Agree, there are plenty of forums out there that deal wih FreeSAT / FreeView issues.

Moderators, can we please have this thread locked and archived as there is no place for it on this forum!
21 July 2013 at 14:21 #125180
JasonB
Moderator
@jasonb
Unfortunately I can't lock it but I would ask that no more posts are added.

If you want to carry it on with Grizzley Bear please do so by PM.

J

PS I had a couple of messages/reports asking if this should be here so its not just me.
21 July 2013 at 14:43 #125183
Grizzly bear
Participant
@grizzlybear
Hi Everyone, Apologies to all. I agree with Jason B. I have slapped my wrists and sitting in the corner with a dunces hat on. Regards, Bear.. P.S. All seems well with Sony.
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