I think the clue is Android which does not support Flash which you need to access the archive. I haven't been able to make it work on Android even with a browser that is supposed to have Flash. I stick to Windows on a PC for archive access.

Rod

Iain, You should see both if you have digital or print plus subs to both.

You don't have a subs number entered for ME which would be why you are not seeing ME

Edited By JasonB on 19/10/2017 19:37:26

Edited By JasonB on 19/10/2017 19:40:18

Hi Rik,

Try tapping the grey box once. Do not swipe. The grey box should then dissappear then you can swipe to turn the pages.

I can view them no problem with my Android based device.

Steve.

Edited By fishy-steve on 19/10/2017 20:20:14

I'm pleased that i SHOULD be able to see ME in digital archive.

I can't.

I've kind of raised this with the support chaps (or chappesses) but not got very far.

Neil can your editorial magnificence point me to a solution

Iain

Thank you Neil, that worked. At least I now have the link – no time before work to explore!

Should that have been obvious?

As a suggestion, some help text on the Magazines page to indicate how you get access would be helpful.

I dare say you get this comment a lot, but the website isn't as professional and clear as it could be, especially around the management of accounts and the like.

Thanks again for the pointer.

Iain

OK, however, there does seem to be a design error here. Given the average age of your subscribers, I wonder if assuming they can remember that sort of detail for a year is entirely realistic?

I say average age as if I have the stats. I don't and I may be maligning all of you. I do know that, at spitting distance of 60, I feel positively juvenile.

And if you look at competence or experience… Oops – time to change my nappy.

Iain

No, they only go back as far as 24th August 2001 for ME