Warco Website 16 May 2017

Warco Website 16 May 2017

Home Forums General Questions Warco Website 16 May 2017

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  • #25239
    Ketan Swali
    Participant
      @ketanswali79440
      #298418
      Ketan Swali
      Participant
        @ketanswali79440

        At the recent Doncaster show some visitors were concerned by Warcos absence combined with the message which they may have seen on Warcos Website:

        warco160517.jpg

        Warco have requested me to make this post on their behalf, to say that it is business as usual. The website is temporarily unavailable as they need to make essential upgrades, as stated above. This work is hoped to be completed within six to ten days. During this period they are happy to help and take orders over the phone, as stated.

        Warco is also grateful and humbled by every ones concern. At the same time, they sincerely apologise for the inconvenience caused due to this development.

        Ketan (on behalf of Warco)

        #298419
        David Standing 1
        Participant
          @davidstanding1

          So were they hacked by the ransomers?

          Was it a disgruntled purchaser trying to get his money back?

          Note – this was supposed to be a witty comment, as a Warco milling machine owner I am not having a pop at them wink 2.

          And Ketan, thanks for posting this smiley.

          #298424
          Ketan Swali
          Participant
            @ketanswali79440

            Hi David,

            I believe that the website was shut down pre the last weekend ransomers…. but the ransomers issue did raise every ones concern, hence Warcos desire for this post.

            They are trying to fix some technical issues with the upgrades which is taking longer then they thought.

            Ketan.

            #298425
            David Standing 1
            Participant
              @davidstanding1

              Ketan

              Indeed, there's no better place than t'interweb for starting false rumours!

              #298430
              SillyOldDuffer
              Moderator
                @sillyoldduffer

                Pass my best wishes on to the poor IT folk who are trying to fix it! Been there, done that. There's nothing like an 'upgrade with technical issues' for ruining one's day, weekend, or worse! In my experience even the most tolerant and understanding of bosses have a complete sense of humour failure after an hour or two of unplanned downtime.

                #298432
                Ketan Swali
                Participant
                  @ketanswali79440
                  Posted by SillyOldDuffer on 16/05/2017 15:36:51:

                  even the most tolerant and understanding of bosses have a complete sense of humour failure after an hour or two of unplanned downtime.

                  teeth 2 Speaking from experience…I know..

                  Ketan

                  #298433
                  Speedy Builder5
                  Participant
                    @speedybuilder5

                    I managed a small computing group who ran the manufacturing, supply and accounting software for 14 years. We had about 4 hours downtime in those 14 years which included software and machine upgrades including year 2000. We managed 12 or more UK geographic manufacturing and sales sites and a couple in Europe with a total turnover exceeding £60 million – all from a pair of unix based back to back raided computers. Annual budget including wages was about £750K. I left before they upgraded to the latest market software ! Network servers everywhere, File servers, print servers, database servers . Downtime was a weekly occurrence and budget soared to over £4 million. Staff went from about 7 to 45, but that was progress.
                    Good luck with the upgrade, I am glad that I am out of all that stuff now.
                    BobH

                    #298436
                    not done it yet
                    Participant
                      @notdoneityet

                      The Morris Minor forum was down for over a month, I think, when they changed ISP or servers or something. It took ages before some of the previous regular posters returned.

                      #298464
                      Nicholas Farr
                      Participant
                        @nicholasfarr14254
                        Posted by Ketan Swali on 16/05/2017 15:03:37:

                        Hi David,

                        I believe that the website was shut down pre the last weekend ransomers…. but the ransomers issue did raise every ones concern, hence Warcos desire for this post.

                        They are trying to fix some technical issues with the upgrades which is taking longer then they thought.

                        Ketan.

                        Hi, indeed it was before the hackers and I think it was before the weekend, before this last weekend, because that's when I looked at it and it was shutdown then and had a different message altogether.

                        Regards Nick.

                        #298490
                        Bazyle
                        Participant
                          @bazyle

                          Perhaps MTM could make a small temporary modification to the cycling advert to the right of this thread?

                          It's great that a market competitor is the one to put up a thread for them, but pity that they are not so into the subculture of the hobby that they didn't go to Neil or Diane who would have been a more logical choice for this helping hand.

                          #298498
                          JasonB
                          Moderator
                            @jasonb
                            Posted by Bazyle on 17/05/2017 00:10:50:

                            It's great that a market competitor is the one to put up a thread for them, but pity that they are not so into the subculture of the hobby that they didn't go to Neil or Diane who would have been a more logical choice for this helping hand.

                            They possibly did but you need to remember that neither Diane or Neil work full time for MTM so they may not have responded as quickly as that dedicated Mr Swali did. Also if their whole system is down then they may not have been able to e-mail but were able to phone Ketan.

                            #298800
                            Gray62
                            Participant
                              @gray62

                              The re-designed Warco site is now online.

                              #298801
                              MW
                              Participant
                                @mw27036

                                Warco have always been very good to me, so I appreciate seeing their support carried through on here by other users.

                                Thanks Ketan.

                                Michael W

                                #298804
                                JasonB
                                Moderator
                                  @jasonb

                                  Warco if you are reading this you still have problems when viewed using IE, seems OK on Chrome.

                                  Price savings printed over image and not on green background. Line of headings stays on the screen as you scroll down

                                  warco.jpg

                                  Edited By JasonB on 19/05/2017 12:11:31

                                  #298807
                                  Journeyman
                                  Participant
                                    @journeyman

                                    The new website looks good and is faster than the old one. Works for me in Firefox and seems OK in Edge.

                                    John

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