I'd never use it, you don't know who you might get most of the time. I was at a mate's workplace one day when a bloke in a white van from Shiply's turned up to collect a large foam gym mat from a neighbouring unit. He opened the van up and there was a dining table and chairs wedged alongside a large ancient grease covered piece of machinery. Neither was covered or tied down there were grease marks and gouges on the furniture and he proceeded to just throw the mat on the top of the machinery, luckily the mat was shrink wrapped. I always wonder what happened when he delivered the dining suite , "was like that when I picked it up mate" probably.

I've used Shiply a couple of times. Once for a garden bench, the other for a folding motorcycle trailer; both ebay items.

I selected two different couriers from the quotes offered, but picked on feedback rather than price.

No problems at all and would use either of these individual couriers again.

Maybe I was just lucky, or Cornish Jack was unlucky, who knows.