Hi Stevie,
Thank you for posting the videos. Was pleasantly surprised 
The late John Stevenson would have been happy to see your response to the vice. What you see with the ARC offering is thanks to his input during factory visit, many moons ago… e.g. the button segment, and the harder wearing ways. These two elements are changes he implemented before we added these vices to our range, and in this respect, these are different to the common clones available in the market place.
Since his visit to the factory, it has grown into a far bigger and more automated operation, which I know he would have enjoyed to see if he was still around.
During the video you mentioned my name and you weren't sure if I am the owner of ARC. The answer is, I am a Director of ARC, and my wife was also made a director a few years ago. U.K. law suggests that if there is only one Director and if he/she dies, technically, the business has to stop immediately and the bank can stop provision of services.
Even though I am the owner of ARC, our Ian Davidson runs the business now a days. 😊
Ketan at ARC
Edited By Ketan Swali on 27/03/2021 17:33:17