Missing post

[Mick HenshallParticipant @mickhenshall99321]

[Mick HenshallParticipant @mickhenshall99321]

Last night I asked peoples opinions on a certain Chinese supplier, there was one reply and the post disappeared, have I contavened some rule? or has the internet eaten my post

Mick

[not done it yetParticipant @notdoneityet]

Mick, you have a PM.

Here is a rough draft of what I would have posted on your censored thread yesterday evening.

“Some good, some rubbish. They ony sell for others – a collective of possibly lower quality, or failed as first quality.

Just don’t spend money that you can’t afford to lose as their customer service, IMO, is rank. They will try anything to avoid putting things right for the customer.

I bought a set of ER32 collets through them. Collets are OK, but the morse taper on the holder was not a morse taper – it touched at the inner end and basically waved in the wind at the cutter end, so could have damaged the socket as well. Their customer service was total rubbish. You won’t know how bad it is until you need some service.

Another item was a dial indicator. The fit of the supposed dovetail connection was useless, but the item was good apart from that and it did not really bother me as it is held with an alternative fitting.

There were loads of complaints re their ‘burning’ lasers not burning anything. Some are almost certainly bonafide complaints. Mine was much improved when I fitted a collimating lens and works well for the intended purpose – now.

Your choice, your risk. Cheap and cheerful. They are buying the advertising sevices wherever they can – as long as the reviews are positive. Emma Ritson gave an honest review of a set of angleplates and has not been asked to do any more – just too honest. The angles were OK, but they would not stand upright on a horizontal surface!

Doubleboost, xynudu, mrpete222, chrisb257 and a few others on u-toob are getting loads of free items. Look for what they don’t say, rather than the positives they keep plugging. I would not want a set of angle guages if they would not stand perpendicular on edge. My machining has enough tolerances without more introduced by cheap under-spec tools.”

 

[Mick HenshallParticipant @mickhenshall99321]

Thanks RAB for your reply, I was dubious about this supplier, you are right with your comments, think its best to stick to our well trusted suppliers here in the UK. Perhaps if the original post was moderated then someone may have the courtesy to tell me why, I have no wish to rock any boats

Mick

[Jon GibbsParticipant @jongibbs59756]

Hi Mick,

While I stick to NDIY's idea of only spending what I don't mind losing, my experience of that supplier has been pretty good TBH. I tend to prefer to buy direct from the Chinese warehouse to expand the range available and also save a few quid – although I do stick to stuff below £15 to avoid being stung by VAT and charges through customs. The stuff has all come eventually and postage is free which is incredible.

…but I've had some great deals on tooling (TC inserts, boring bars and holders) and recently some diamond wheels. All have been ok for me and have been worth the punt IMHO – I've had no duds and even gone back multiple times to equip myself with several CCMT boring bars of different lengths to fit my boring head.

HTH

Jon

[David ColwillParticipant @davidcolwill19261]

If the certain supplier begins with B and ends in D I would say that overall my experience is good. On the few occasions that I have had iffy goods, I have left a review that is not good. None of these reviews have made it onto the product page, so don't think that they are an absolute guide.

David.

[not done it yetParticipant @notdoneityet]

Mick,

My reply to the other thread, that was censored yesterday, was that I would not be wanting one of their gift cards but would certainly not turn down a gift card from Arc EuroTrade if they ran a similar scheme.

[Neil WyattModerator @neilwyatt]

Not sure what has happened – neither Jason nor I have deleted anything, although there are a few other people with admin rights.

I'm going to lock this thread as I don't want it to fuel conspiracy theories.

Neil

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