Unusable Tracking Numbers

[Alistair Robertson 1Participant @alistairrobertson1]

Hi all.

I wonder if anyone has noticed that tracking numbers supplied by Ebay suppliers do not work. Often you only get the number and when you click on it it just says "Tracking Number Provided".

I had a parcel that was about 3 weeks late and when I contacted Royal Mail with the number they said it was not a number supplied by them. However the package arrived a few days later delivered by our postman with the number printed on the label! I asked the postman to scan the number/barcode but his scanner could not decifer the number.

I thought this was perhaps an Ebay thing but I bought something from a very well known retailer and it was exactly the same, the Royal Mail generated Tracking Number was not recognised!

It used to be handy to have some idea of when a package was to be delivered but obviously smething has gone wrong with the system.

I ordered some parts from China and the Tracking Number worked perfectly when it was delivered by our local Postman!

[Alistair Robertson 1Participant @alistairrobertson1]

[larry phelan 1Participant @larryphelan1]

Seldom have any problem with stuff from China. Takes a while but still gets here.

Slow boat from China ??. Tracking, no problem.

[Ian ParkinParticipant @ianparkin39383]

Tracking numbers for Royal Mail don’t work until the parcel gets delivered

so until then it just says tracking number provided

unless its a fully tracked service like special delivery

[Alistair Robertson 1Participant @alistairrobertson1]

Thanks for that infofmation, Ian.

Unfortunately there still seems to be a problem with un-identifiable numbers and even fully tracked not working as they should. I have four items that are still showing as "outstanding" although they were delivered weeks ago.

I think Royal Mail and their workers are outstanding. I had a bad experience with a package I sent to Ohio in the USA, The USPS said the package was delivered to No. 342 Whatever Street and sent me a photo of the parcel at the door of 1342 Whatever Street! It took them 6 attempts to try and deliver the package in three different towns with a very irate customer bending my ear every other day! Stressfull!!!

[Dave HalfordParticipant @davehalford22513]

I've had inserts from China after 10days, tracking was perfect and detailed

[Henry BrownParticipant @henrybrown95529]

I had an item a while back from China that didn't turn up, I complained to ebay and the Chinese Co. quoted the tracking number as proof it was sent. I invited them to say who the tracking number was from and they couldn't provide a shipper. Ebay took this into consideration and refunded my money – the item never did turn up.

[Brian HParticipant @brianh50089]

I've only had one problem with items from China and that was an item that never arrived. The company concerned were most apologetic and refunded the money straight away.

I've had many problems with Royal Mail's tracking No,s, in many cases the item is delivered but RM tracking shows it to be still in transit, sometimes for many days after delivery.

Brian

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