Don’t assume the tool is faulty, first.
I struggle to use these things too but more lack of practice, and physically shaky hands, than anything else.
The Parkside range is not for trade use but is generally of fair DIY quality, so examine how you are using it first. Do you know anyone with more expertise, who can try using your welder, firstly to determine it actually works, secondly to help you learn to weld?
The joint faces must be clean, bare steel. The arc may cut through light grease or very thin scale but not very well and the weld quality will be poor.
The welding “earth” is not really earthing in a proper electrical-installation sense, although on the earth side of the plant. Instead, see it as simply the return path for the welding current. In this context “earth” is a rather misleading term.
That connection must be to the work itself, on a clean bare area of metal. The spring-clips usually fitted are not the best type of high-current contacts but normally cope if the contact-points themselves firmly grip clean steel.
(My larger welder has lost its spring-clamp but still has the big crimped eye on the lead, and I hold that to the work with a small G-clamp, or a nut and bolt through a convenient hole.)
Industrial steel-fabricators seem sometimes to use steel benches and rely on those for the return, but they are using much beefier equipment than we do.
Letting the wire touch the work may also account for some difficulties: it helps strike the arc but if the wire is not kept at a constant distance from the weld pool (the bit I find hard) the usual result is a failed arc and a long piece of wasted wire. With my wobbly hands my fault produces a tiny spark and the wire stuck to the steel.
A tip a former professional metalworker gave me, is to rest the torch-holding arm on the other, as close as safely possible to the weld area; for maximum stability and control. That does depend on using a mask with headband, not those frankly inadequate shields typically sold with “supermarket” welders.
(I use a self-darkening mask, but find I need strong, preferably daylight, on the work to be able to see the joint before strking the arc.)
From which, incidentally, if you intend a lot of welding do not expose any bare skin to the direct glare. It’s not the heat that’s the real danger, but the powerful UV radiation from the arc.
Also note once you’ve mastered squirting molten steel at the joint and building up a nice neat fillet, that the success of a weld depends also on the grade of steel. Plain mild steel is fine but the alloys not necessarily so. Particularly, of the common ones, lead added for machineability embrittles the weld.
Do not try to weld zinc-plated / galvanised steel. The zinc poisons the weld, and its vapour poisons you. If you really must weld such material, e.g. for a repair, remove the plating from an area around the joint.