Expiry Date Wrong on new subscription

[Anonymous]

I recently renewed my MEW digital subscription …. well, actually I followed the link from the expiry warning on my "Magazines" page and it took me to the new subscription page which is what I got. (I later discovered there is a also real subscription renewal page – it would be nice if the warning message took the subscriber to that one).

In any event I dutifully filled in the new subscription number on my "My Settings" page. However, even though a few weeks have passed, that page still shows the old expiry date (24/03/2017).

Is this real and will I find myself cut off when the next issue arrives? Or is it just a server quirk that doesn't make any actual difference?

[Anonymous]

[JasonBModerator @jasonb]

It should update in a week or two. I have looked up your details and it shows your subscription expires 24th Feb 2018.

[Anonymous]

Thanks, Jason …. 'preciate it!

[Author]

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