WIN10 on new Laptop.

[Clive HartlandParticipant @clivehartland94829]

Help. Just bought a new Aspire laptop with WIN 10 installed. God help me, they have utterly confused me. They want my Microsoft acct and password which I duly put in, but it is not recognized.I now have to wait 24 hours until they can verify who I am, I feel like an alien.

I feel I want to delete WIN10 forever and just use WIN 7, can I do this?

Tried to set up Skype, same thing, not recognized etc etc.What a bog up it all is. as I run all through my passwords etc to try and get a fix.

Clive

[Clive HartlandParticipant @clivehartland94829]

[John HaineParticipant @johnhaine32865]

Maybe there's a hint here, time to ditch all this Microshaft stuff and go Linux…

[Cyril BonnettParticipant @cyrilbonnett24790]

I can sympathize with you, Windows 10 is I think an attempt by Microsoft to catch up with Google's world dominating, or getting that way, android operating system.

I have a 18 month old HP Envy which doesn't like Windows 10's constant upgrading of system files, my touch screen suddenly had reduced 'touches', my finger print security stopped working, and the light for telling me if my wireless connection was on or off suddenly gave up the ghost.

Fixing it entailed stopping windows automatically updating system drivers, then deleting the Microsoft drivers and reinstalling HP's drivers which was a pain.

Logging on can be a pain but you can get windows 10 to start up without having to input your password every time you start the computer.

There is loads of help on the net.

**LINK**

Our local hospital's monitors still display the Windows XP Professional logo which says it all.

[Les Jones 1Participant @lesjones1]

Hi Clive,
You probably do not have a microsoft account other than possibly a microsoft email account. I have I disk on this system (Which is running windows 7 at the moment,) with windows 10 on, A week or two ago I booted W10 and I was asked for my microsoft login details. I have never had any type of microsoft account so I registered, All this did was to give me access to some cloud online storage. I suspect this is what has happened to you.

Les.

[Cyril BonnettParticipant @cyrilbonnett24790]

John

I have a Dell laptop that runs Linux, but it is still quite a way behind windows for ease of use. What has become a huge problem is the domination of the web  by companies like Google.

Here are a few of google's web addresses

buttons.googlesyndication.com
googleusercontent.com
lh0.googleusercontent.com
lh1.googleusercontent.com
lh2.googleusercontent.com
lh3.googleusercontent.com
lh4.googleusercontent.com
lh5.googleusercontent.com
lh6.googleusercontent.com
lh7.googleusercontent.com
lh8.googleusercontent.com
lh9.googleusercontent.com
s.googleusercontent.com
s0.googleusercontent.com
s1.googleusercontent.com
s2.googleusercontent.com
s3.googleusercontent.com
s4.googleusercontent.com
s5.googleusercontent.com
s6.googleusercontent.com
s7.googleusercontent.com
s8.googleusercontent.com
s9.googleusercontent.com
chrome.google.com
fonts.googleapis.com
checkout.google.com
.ggpht.com
lh1.ggpht.com
lh2.ggpht.com
lh3.ggpht.com
lh4.ggpht.com
lh5.ggpht.com
lh6.ggpht.com

Some online host file list's over 350, you can use a host file block these in IE but you'll stop loads of webpages working properly, you'll also find that google has its fingers well and truly into Linux as their android operating system is Linux based, even the Raspberry Pi!

Edited By Cyril Bonnett on 12/12/2016 20:43:03

[NJHParticipant @njh]

Clive – I feel your pain!

Some years ago I bought a new p.c – which came with Win 10 installed – for my wife to use. Eventually we did get it to work with some resemblance to our previous computers. She is now Ok with it to carry out her stuff. Having experienced the saga I did what my Kids have been telling me to do for years – and bought a Mac. Best move I've ever made. We are now an orchard of apples – we each have an iPad , I have an iMac and an iPod and all is going well. ( However there are a few probs with her Windows pic at the moment!)

Norman

[IanTParticipant @iant]

I have a new Toshiba Satellite – purchased about four months ago now. It came with Win10 pre-installed and it has been fine – no real problems and it broadly works exactly the same as my previous (Win7) machine, so nothing much new to learn. I did go through the "privacy" options on receipt and turned off quite a lot of the "options" and I do not use Cortana either. Other than that, Win10 seems fine, with all my previous applications running on it, including Templot, TurboCAD, Tera Term and my 2007 MS Word, Excel, OneNote, Office – all behaving themselves.

I'm sure Apple Mac products are very nice but a similar spec'd Mac system to the one I now have would have been nearly twice the price and Apple is very proprietary in nature. I've owned Tosh products before and was happy to do so again. So, I'm sorry I cannot help you with your immediate problem Clive but despite all that you can sometimes read here (and elsewhere) Win10 seems to be perfectly usable to me.

I hope your problems get sorted soon.

Regards,

IanT

[PaulRParticipant @paulr]

Posted by Clive Hartland on 12/12/2016 20:03:01:

Help. Just bought a new Aspire laptop with WIN 10 installed. God help me, they have utterly confused me. They want my Microsoft acct and password which I duly put in, but it is not recognized.I now have to wait 24 hours until they can verify who I am, I feel like an alien.

I feel I want to delete WIN10 forever and just use WIN 7, can I do this?

Tried to set up Skype, same thing, not recognized etc etc.What a bog up it all is. as I run all through my passwords etc to try and get a fix.

Clive

Clive

Unless you use any Windows-only programs, Linux Mint is probably worth a look – you can download and install it a to a USB stick (or SD card or CD or anything else) and try it on your laptop without actually installing/changing anything in Windows. The MATE version is similar to Win 7 – you'd have no trouble with it whatsoever. It's free, open-source and each major version is supported for years then you just upgrade. You'll have no worries about viruses or malware either.

Get it here: https://www.linuxmint.com/

It has great docs, masses of on-line help, forums and IRC if you need an instant fix. Pretty much all software is free and safe to install via the official 'repositories'.

I run various versions of Linux on 14 pcs at work (all ex Win XP or Win 7 machines), on a desktop and a laptop at home, on a Rapsberry Pi and on my wife's netbook and my daughter's laptop. My son also runs it dual boot with Win 7 on a desktop and laptop and my brother runs it on 4 or 5 machines. My 85 year old father uses it on his laptop.

I have a powerful gaming rig that runs Windows 10 and it's the only machine I ever get problems with these days. If I wasn't a 'gamer' I'd never use Windows again.

Paul

[RJWParticipant @rjw]

Clive, might be worth taking a look at the link below to convert back to a local account once you've sorted the mess, not sure if you can change until Microsoft have sorted things out,
I got caught in the Microsoft account trap on my Win 8.1 laptop, and it got to be a real pain.

**LINK**

[Clive FosterParticipant @clivefoster55965]

Clive

This :- **LINK** don't forget to hover the mouse over the box for a comment.

Clive

(Use the links at your peril)

Edited By Clive Foster on 12/12/2016 22:09:05

[Clive HartlandParticipant @clivehartland94829]

Mmm, this I do not understand, I now have a password which will open the PC. But, I still do not have any idea what my Microsoft acct. is! They asked me to give two recent emails that i sent, so I supplied them. Then they email me back to say it could,be 24 hours before they verify who I am. All this just to prove I am who I say I am from my email acct. Now i am dizzy!

Meanwhile, Skype is stalled and now tells me I have tried too many times to make an acct. Once again asking for the Microsoft Acct. number. Talk about a snake eating it's own tail.

Alright, I will wait 24 hrs. to see what will happen. Then report back.

Clive

[John Stevenson 1Participant @johnstevenson1]

Unfortunately when you are dealing with customers who use only Windows applications on their machines and you have to share Linux and iMac's are not much use.

When I need a new computer or upgrade I buy it from a small IT concern who put on exactly what I tell them, in my case W7 with all the service packs and no upgrades.

[Rik ShawParticipant @rikshaw]

Clive – Once you manage to assert control over your property you might like to download and install Classic Shell. Its free and turns your lovely new laptop into an XP look alike. It works a treat on my new Acer Aspire V17 Nitro laptop – gets rid of those horrid tiles and restores those old fashioned icons – just how I like it.

 

I appreciate your frustration with newly aquired IT kit – I have just spent several hours trying to get the SKY GO service running to no avail as it will not work with Chrome or Edge – the only two browsers I use.

 

Its at times like this that I think that for sanity sake a quiet seat in a corner with a copy of the BEANO and a nice cup of cocoa puts these tricksters in their place. Technology? Bah, phooey and everlasting buggeration.

 

Rik

 

Edited By Rik Shaw on 13/12/2016 00:22:23

[Enough!Participant @enough]

Posted by Rik Shaw on 13/12/2016 00:07:26:

…download and install Classic Shell.

+1

[Thor 🇳🇴Participant @thor]

Hi Clive,

Sorry to hear about your troubles. I bought a new laptop with Win. 10 earlier this year. I connected it to the Internet and turned it on. Like you say, you are asked for your Microsoft account ID and password, I had one and typed them and was logged on without any problems. A few months later I wanted to log on to my new computer in a place without an Internet connection, no way. I needed an Internet connection and had to create a new account on my laptop so I could log into it without having an Internet connection. Yes, I guess that is Microsofts idea of "User Friendly"?
Paul, you mention Linux Mint, I did install that on my new laptop, no login problems with Linux.

Thor

[David JuppParticipant @davidjupp51506]

With Win10 (and Win 8 before it), Microsoft try to take you down the path of setting things up with a Microsoft Account. Whilst it isn't at all clear, there is another option – just skip the page with Microsoft Account information and you can then set things up like in earlier windows versions.

If I remember correctly, click 'I don't have an account', then when offered to create or register, choose 'Not now'.

[PaulRParticipant @paulr]

Posted by John Stevenson on 12/12/2016 23:15:47:

Unfortunately when you are dealing with customers who use only Windows applications on their machines and you have to share Linux and iMac's are not much use.

 

When I need a new computer or upgrade I buy it from a small IT concern who put on exactly what I tell them, in my case W7 with all the service packs and no upgrades.

 

We use Linux exclusively in a commercial environment without any issues – creating artwork for advertising, writing, spreadsheets, databases, presentations, inter-site comms etc etc. There's even a decent range of free CAD software

The only problems arise if someone you want to exchange data with is using a custom-built or legacy application and quite often there's a way round that too, especially since more and more data is stored in common formats, MySQL, SQLite, XML etc, or pushed into 'the cloud'. We have zero issues with the Win/Mac world.

EDIT: The only problem with specifying Win 7 with a custom choice of service packs is that before long it will be outdated and vulnerable… unless you never connect it or exchange data!

Edited By PaulR on 13/12/2016 08:02:08

[Ian S CParticipant @iansc]

When this thing(W 10 PC) gets sick, I just go back to my old Windows 95, its dead slow, but no bugs. Can't get into a number of forums, but it handles this one ok.

Latest is a Nextbook hybrid on Android 5.1, seems ok so far, still learning to drive it.

Ian S C

Edited By Ian S C on 13/12/2016 08:39:18

[TrevorhParticipant @trevorh]

Hi Clive

Back to your original question yes you can back load win 7

I have just had it done on my new laptop because I just could not get on with Win 10

Unfortunately I didn't do it but took it to they place of purchase and they quite happily uninstalled 10 and loaded 7

but they did comment that there is a time limit on being allowed to do this and after said time you could only get new laptops with win 10

cheers

trevor

[Chris Evans 6Participant @chrisevans6]

I feel the pain having had Win 10 for a while now. I was and always will be a computer numpty but I could find my round XP to do all I wanted to.

[PaulRParticipant @paulr]

For those that liked the XP style interface – take a look at Linux Mint, 'MATE' edition. Rock solid, easy to understand, runs great on older hardware too… https://www.youtube.com/watch?v=kMHjUqRfmC8

[Clive HartlandParticipant @clivehartland94829]

They have emailed me, i found the email on the old PC as I went bed. It did not take them 24 hrs!

They tell me I am who I am and the term they used was. 'Right on' your email addy has been verified. I did not know Microsoft ruled my world!

I am invited to reset my password, but, I have a password but no way to get a Microsoft Acct. My heads hurting already.

Clive

[SillyOldDufferModerator @sillyoldduffer]

Posted by Clive Hartland on 12/12/2016 23:01:19:

Mmm, this I do not understand, I now have a password which will open the PC. But, I still do not have any idea what my Microsoft acct. is! They asked me to give two recent emails that i sent, so I supplied them. Then they email me back to say it could,be 24 hours before they verify who I am. All this just to prove I am who I say I am from my email acct. Now i am dizzy!

Meanwhile, Skype is stalled and now tells me I have tried too many times to make an acct. Once again asking for the Microsoft Acct. number. Talk about a snake eating it's own tail.

Alright, I will wait 24 hrs. to see what will happen. Then report back.

Clive

Hi Clive,

I think you've got entangled with different accounts and passwords, the confusion being partly down to changes the new operating system (W10), and partly down to changes made to Skype, which is now a Microsoft service.

Breaking it down:

1. You need a W10 account (or accounts) that let you log on to your Aspire. A new machine comes with an admin account and password that lets you create new user accounts. These accounts are all local to your computer and the machine will work whether or not you are connected to the Internet. You control the account names and the passwords.
2. In my opinion, one of the obnoxious features of W10 is the way it implies during setup that users also need a 'Microsoft Live Account'. Actually it's only needed if you want to use one of the Microsoft Cloud Services.
3. Previously Skype was a separate service with it's own account and password mechanism. Not a Skype user myself, but I think this method of accessing Skype still works. Now that Skype is owned by Microsoft, it seems that they are integrating it as one of their Cloud Services, for which you will need a Microsoft Live Account.

What I think has happened to you is that you created an unnecessary Microsoft Live Account (because W10 'told' you to), got that wrong somehow, and in passing derailed Skype.

One reason that account confusion takes time to sort out is the security aspect. You don't really want Microsoft resetting or deleting accounts just because people ring out of the blue and tell them to. If Microsoft weren't checking, naughty people would be able to delete or access your account .

As a Linux-lover myself I can highly recommend it. Going linux is a very good way of avoiding a whole raft of Microsoft disadvantages. But changing to an entirely new operating system isn't a good way of fixing a few password problems! Converting to linux means learning a whole set of new tricks, and, as John Stevenson points out, some software only works with Microsoft. Another objection is that installing linux on a brand new laptop may be itself problematic: the machine may have unsupported hardware, and some makers seem to positively enjoy making it difficult to install anything other than Windows. The linux community are rather good at sorting these issues out, but it may take them a year or two!

If I were you I'd spend time exploring W10 whilst waiting for your Live Account to so sorted out. Fixing that may mend Skype too. If it doesn't, it's back to Microsoft to sort out the Skype password problem.

By the way, it's good practice to have a little book of account details and passwords carefully hidden away. As most people have multiple passwords, it's easy to get them confused, especially when something changes.

OOPS! Crossed with Clive, who posted while I was typing.

Cheers,

Dave

Edited By SillyOldDuffer on 13/12/2016 10:33:30

[Russell EberhardtParticipant @russelleberhardt48058]

No problem to re-format the disk and install something like this: Windows 7 pro plenty of other vendors out there.

Alternatively install Linux Mint as others have advised. It will install alongside Windows 10 (or any other version) giving you the choice of operating systems on switch on.

I have three computers each set up to dual boot Linux/Windows and very rarely use Windows now, mainly for updating my GPS.

Russell

P.S. It seems to me that the main ideas behind W 10 are for MS to take control of your computer, push advertising, and sell Apps.

 

Edited By Russell Eberhardt on 13/12/2016 11:11:11

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