Regarding Curry’s, I can only say what happened to me.
My two year old Samsung fridge freezer started forming ice sheets at the bottom of the freezer.
Curry’s repair people came round the next day and fitted a new defrost element which unfortunately did not solve the problem.
They made a further three visits and fitted new parts to no avail and then have me a voucher for the cost of a new machine at today’s price, which was considerably more than I paid originally, plus refunded the remainder of the 5 year guarantee.
I was pleasantly surprised as I had read plenty of negative comments in the past, but the repair guys said that Curry’s had made big efforts to improve there service recently.