RDG service

RDG service

This topic has 4 replies, 4 voices, and was last updated 21 November 2017 at 15:36 by Ian Hewson.

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21 November 2017 at 13:24 #328265
Hillclimber
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@hillclimber
Apropos very little else, I'm just off the phone to RDG.

I managed to order a couple of 8mm indexable tools, when I had intended to order 10mm. Dont ask me how/why – I just dumbly ordered the wrong ones. So I had called them up to confess my stupidity, which my wife always encourages me to do.

Anyway, the upshot was 'just pop them back in the post and we'll put it straight back on your credit card' regardless of what you want to do.

Yes, we all understand the implications of the distance-selling directive. But I like straightforward, helpful, and forgiving of dumb customers who order the wrong stuff….

Thanks to RDG.

Cheers, Colin
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21 November 2017 at 13:24 #25645
Hillclimber
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@hillclimber
21 November 2017 at 15:00 #328288
Carl Wilson 4
Participant
@carlwilson4
I’ve used RDG a lot and always found them really helpful, so plus 1.
21 November 2017 at 15:16 #328290
mark smith 20
Participant
@marksmith20
Always found them very fast to respond to queries and returns /mistakes always been fixed swiftly.
21 November 2017 at 15:36 #328293
Ian Hewson
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@ianhewson99641
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