Can't really envisage the problem. If the carriage will traverse in one direction then it will reverse when the tumbler gears are changed to the opposite setting.
If it will run one way then the gear train must be engaged properly (or it wouldn't), so any engagement problem must be with the second tumbler gear, assuming it is present.
Also assuming the half-nuts are properly engaged every time.
This extract from the manual may help.
Edited By Robbo on 22/07/2014 11:20:46
Edited By Robbo on 22/07/2014 11:22:51