Microsoft Windows 10S – One to Avoid?

[VicParticipant @vic]

Then there’s this.

“Just 5 percent of IBM’s Mac users needed to call the help desk; In contrast, an astonishing 40 percent of PC staff request tech support help“.

**LINK**

[Neil WyattModerator @neilwyatt]

Posted by Vic on 17/07/2018 20:44:55:

Then there’s this.

“Just 5 percent of IBM’s Mac users needed to call the help desk; In contrast, an astonishing 40 percent of PC staff request tech support help“.

**LINK**

Yes. There was lots of publicity for that in 2015, I'm sure it was totally unrelated to this 2014 initiative:

Apple/IBM Partnership

Neil

[Nick Clarke 3Participant @nickclarke3]

Posted by Vic on 17/07/2018 20:44:55:

Then there’s this.

“Just 5 percent of IBM’s Mac users needed to call the help desk; In contrast, an astonishing 40 percent of PC staff request tech support help“.

All this recognises is that a greater proportion of PC users needed help than the Mac users. For example if the PC users are low level clerical users just given a computer and similar their computer knowledge might be low.

If a user was sufficiently high level to be able to choose a far more expensive option or a graphic artist, media creator or mac developer they might be more independent as a computer user.

or perhaps any of many other different situations.

The statement is not justified by any valid evidence.

[SillyOldDufferModerator @sillyoldduffer]

Posted by Nick Clarke 3 on 18/07/2018 17:26:19:

Posted by Vic on 17/07/2018 20:44:55:

Then there’s this.

“Just 5 percent of IBM’s Mac users needed to call the help desk; In contrast, an astonishing 40 percent of PC staff request tech support help“.

All this recognises is that a greater proportion of PC users needed help than the Mac users.

…

The statement is not justified by any valid evidence.

My wooden spoon is out!

'All this recognises is that a greater proportion of PC users needed help than the Mac users' suggests two possible conclusions:

1. Mac is easier to use and more reliable than Windows, and/or,
2. Stupid people are more likely to use Windows than Mac.

I prefer Linux. It's used by smarty-pants who don't need any help at all…

Seriously though, the thread is only alerting that Windows installed on a new machine by the vendor might not quite be the Windows you were expecting. If you know your way round Windows and are happy with it, I suggest the best alternative to Windows 10S is Windows 10.

Dave

[Russell EberhardtParticipant @russelleberhardt48058]

I prefer Linux. It's used by smarty-pants who don't need any help at all…

I've used Linux for over 15 years now and never phoned the help desk. Oh, there isn't one. There are however forums (fora??) for each distro that are full of helpful experts.

Russell

[Neil WyattModerator @neilwyatt]

Posted by Russell Eberhardt on 18/07/2018 19:18:53:

I've used Linux for over 15 years now and never phoned the help desk. Oh, there isn't one.

So that's why I've been stuck on hold for eleven years…

I hope it was a freephone number I dialled.

N.

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