Peter –
HP is not doing that "just because" though its approach is certainly heavy-handed.
As Printerinks' site says, it is trying to protect itself from genuine counterfeiters, but in this case, there is no counterfeiting. The cartridges are sold honestly as refill or pattern ones "compatible with" X printers by Y maker; they do not carry the HP trade-mark, the carton design does not resemble HP's. Nor does the price, but the replacements are still not cheap.
The warning is a question carefully worded to make you think "Yes" accepts using the cartridges at your own risk. Whereas you need press "No", meaning that you "do not believe they contain" new, original ink. Of course you do not believe they don't, you know they don't; but it's a sort of leading question.
They may also place a dire warning that that they would not honour a warrantee claim for a printer fault "due to" using non-OEM ink, but it is hard to see how they could possibly prove that. The cartridge might cause problems if internally faulty, but that would be the supplier's responsibility. Once the guarantee has expired it's meaningless anyway!
The big-name IT suppliers are big enough to just ignore disappointed customers, but can't actually stop you using non-OEM replacements. Understandably, they have to protect themselves, and real counterfeiting is a serious problem across whole swathes of commerce. It may make it difficult for us, but we just need be as sharp as they are.
Even so they would be better simply warning you the cartridges are not OEM ones, if passed off under their trade-mark are fraudulent, and may cause problems for which the printer manufacturer could not be held responsible. They could of course also put a bit more on the machine price, but sell that with full cartridges, and charge a bit less for new cartridges…
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David –
Interesting question. Not a bug perhaps, and I doubt the connection to the printer is the problem, but I wonder if your computer or printer "rings home" to pick up any discreet "up-dates", such as new cartridge-recognition routines.
Edited By Nigel Graham 2 on 17/04/2021 17:07:07