Posted by Circlip on 29/09/2020 10:55:01:
"While this is in part to protect the advertisers who largely fund this site "
Oh dear, the times they are a changing. Can remember, despite numerous complaints of malpractice from users with proven cases, ONE site advertiser was protected vehemently and continued to "Rook" the customers. Some of us have loooooong memories.
Regards Ian
Poor quality or service is one thing, but with potentially unsafe items (marked ‘china export, not with approved european safety clearance), that is another. Where (UK) legal action cannot be taken for recompense, in the case of any of the above examples, any endorsements by third parties can cost a packet to anyone following that advice.
A good airing of a bonafide complaint about a UK supplier will not do their reputation any good whatsoever. But they can improve, if it is shown the supplier is wanting in any area of supply or support.
Some advertisers on the forum doubtless get better reviews than some others.