Arc Euro Trade Ltd.

[derek hall 1Participant @derekhall1]

Thanks for everything Ketan,

ARC were always my preferred place to buy “stuff”. Great service, quality products and sensible prices – ARC will be missed by the model engineering world. Shame no one was willing to buy the company.

Currently putting together my last order…

Enjoy your retirement – I can recommend it…!

All the best

Derek

 

[jimmy bParticipant @jimmyb]

Hi Ketan,

Happy retirement!

 

I’ll certainly miss ARC, as a go to supplier. (Not sure the wife will feel the same!)

 

Jimb

[Nigel Graham 2Participant @nigelgraham2]

Sad to see “our” side of the business go, and I have been one of your customers, but do have a very happy retirement, Ketan.

[Howard LewisParticipant @howardlewis46836]

Ketan,

Have a long and happy retirement.

Arc Euro have been my preferred supplier for many years

The service provided by you and your staff has always been exemplary.

You will all be sadly missed.

Howard

[Ketan SwaliParticipant @ketanswali79440]

Thank you everyone for your kind wishes.

My team and I are very grateful for this communities support over the years.

Winding down, given the value of stock we still have, along with sale of assets could take some time, possibly three to six months.

My main concern was to address the reason why we are ‘out of stock’ for certain products/range as mentioned in my opening post.

Thank you, Ketan at ARC.

 

[Ketan SwaliParticipant @ketanswali79440]

Sudspump water Dave 🙂

Health and contentment reasons for retirement.

Ketan at ARC

[Adrian R2Participant @adrianr2]

Can’t begrudge a man wanting to retire but certainly a shame if there is no buyer or successor for a profitable business.

What will happen to support for machines already sold – spares, manuals, parts lists etc? Will this aspect be handed on to a competitor or outsourced to the community?

 

[IanT]

On IanT Said:

I’ve been a very satisfied customer for 17 years Ketan (as have my sons, in terms of many Birthday & Christmas presents for their poor old Dad!) – so I am very sad to hear that you are closing down. I hope you enjoy your well earned retirement for many more years to come.

However, as the (soon to be) new owner of a Seig Mill I’ve just purchased from ARC (albeit at a very good discount) can I ask what warrenty arrangements (if any) there will be going forward please?

Regards,

 

IanT

Hi IanT,

As stated on our website: link

Ketan at ARC

[IanTParticipant @iant]

Thank you Ketan.

Regards,

 

IanT

[JAParticipant @ja]

Ketan

Thank you for your good and prompt service. I wish you a long and fruitful retirement.

Where am I going to get my files from, now.

JA

[Adrian R2]

On Adrian R2 Said:

Can’t begrudge a man wanting to retire but certainly a shame if there is no buyer or successor for a profitable business.

What will happen to support for machines already sold – spares, manuals, parts lists etc? Will this aspect be handed on to a competitor or outsourced to the community?

 

Hi Adrian R2,

Waiting to hear from certain competitors to see who may be interested to take over the spares. Looking at it, the spares section of SIEG is a good ‘side’ business in itself. That is how Little Machine Shop started with SIEG – back in the day, without selling machines.

A lot of the spares are interchangeable between SIEG, CLARK – Machine Mart, Axminster. At the same time, certain spares are interchangeable within the SIEG machines range, so inventory does not need to be high.

What we have in stock for spares could be sold off as a complete lot (at a discounted price) to a potential buyer willing/wishing to run a SIEG spares department. Such a person/company could/would then be introduced to SIEG by me, to discuss future supplies.

Outsourcing to the community is also an option. Would need to work out how this would work.

Happy to discuss via personal message or direct email to ARC.

Thank you,

Ketan at ARC

[Julie AnnParticipant @julieann]

Oh dear, that’s a real shame. Arc are one of very few model engineering suppliers that I use. The big question is where are we going to get the excellent Tomé Fèteira files now?

I wish Ketan a happy retirement; I can thoroughly recommend it.

Julie

[Ian HewsonParticipant @ianhewson99641]

Happy retirement Ketan, will miss you, hope Ian and staff will be ok.

[Ches Green UKParticipant @chesgreenuk]

Kevin and your team,

Thank you for doing everything you did. I built my small workshop around an Arc lathe and mill…. no complaints whatsoever.

Please, enjoy a long, busy, happy retirement.

Ches

PS: What are your retirement hobbies? 😉

[petro1headParticipant @petro1head]

Gutted, ARC has been my default supplier for years.

However all good things eventually come to an end.

I can vouch retirement is an interesting part of life, enjoy it

 

[Graham StoppaniParticipant @grahamstoppani46499]

Dear Ketan,

can I also add my voice to the chorus of approval and please accept my best wishes for your retirement.

best regards

Graham

[mark costello 1Participant @markcostello1]

From across the pond, I could not economically be a customer, but I have watched the way Arc has  treated their customers and handled any problems that arose. I have wished there was an American branch so I could avail Myself of the goods and services. Good luck on Your retirement and check in now and then.

[Bill DawesParticipant @billdawes]

I bought my current milling machine from ARC some years ago and met Ketan who was most helpful.

I had a minor problem (turned out to be my fault) and had a call back on Saturday afternoon from one of his team to talk me through it.

Enjoy your retirement Ketan.

Bill Dawes.

[Author]

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