Me upset??? You need to try harder than that..Or just start a discussion of oxygen-free Copper speaker cables and their beneficial addition to the system's sound…
If pedantism rules, then I would agree with the cold interpretation of quality existing only if it is measurable. I have however seen products manufactured and passing muster under the manufacturers ISO9000 accreditation, only to fail miserably in the lack of 'good workmanship' – The ISO accreditation allows for many sins to be committed at the artisan level, as such systems often fail to dictate the criteria artisans apply in the daily application of their 'art'.
If a 12mm hole is required to be within plus/minus 2mm of a drill point, and the hole diameter may lie between 10.5 and 13.5mm, that does not mean the Worker should not measure where the hole should be, that he should not center-pop the point, or that he should grab blindfolded for the nearest size drill – failing to do any of these, just because the process allows him to, just breeds bad practice for future use.
Perhaps we mix good workmanship and quality up somewhat in means and definition thereof, but I do believe that anyone with self-pride, and an interest in how he does things, an interest in the product, etc, would plainly see the difference between good and poor workmanship. The observer might not notice that the product is also good or bad 'quality' – Quality is not visible, no matter how you may wish it was. The quality process only managed to ensure that the correct part number component was fitted in the correct hole, and the soldering iron was at the correct temperature when the legs were soldered, and the solder was the correct ( lead-free!) stuff. How well the artisan did the soldering job is up to the artisan, not the QA process…If the dry joint passes inspection, then the artisan failed..
Sometimes good workmanship gets in the way of profits – the old 'time is money' saga, so neatly dressing wires where its not needed, sanding smooth the angled-ground marks on the casting ( within sound limits..), etc, may be a waste of time, money, or whatever, but unless outlawed by the Boss, I believe it speaks to the mindset of the worker/artisan.
Attention to detail, cleanliness in application, neatness of work, none of which can be easily specified in a quality process, are all , in my opinion, essential elements in making a good worker, and a good product.
I'm not sure we have an addiction to quality as such – I think nostalgia is also a culprit in our thinking though.
When you want to purchase a jersey in the high street shop ( I'm lucky here, I have no high street… let alone shops..) you may rub the wool between your fingers ( while rubbing the shop assistant up the wrong way as well) -to judge the 'quality'
While wool quality is measured by strength, staple length, fineness and consistency ( among other things), you would not determine any of this while rubbing the jersey…however, if you 'rubbed' a Cashmere weave and then a jersey made from local 'farm' wool, you could be forgiven for thinking the Cashmere jersey is a far better quality. You may (probably) also be forgiven for thinking it's wool..it is in fact hair, from the Kashmir goat.
Measurable quality, I believe, is a phenomena that exist almost only in the engineers mind – the rest of the population have there own definitions! But workmanship can be seen and felt – which is what most of the 'better in the old days' nostalgia relies on for survival.
Back to the subject though –
I am not sure that we should lump 'Hi-Fidelity' listening in the same basket as the Stomp-boxes, combo amps, and general equipment as used by those rock and roll ruffians. Yes, Hi-Fi ( not that crap with 4liter speakers, a combined CDplayer, Tuner, 'amplifier, USB music player, all up 2 kg weight..) should be the piece of wire with gain.
But that is not what the Bands or gig players want. I would not want the amp to add unpredictable bad sounding distortion, or for it to 'modify' the sound in unpredictable fashion, at odd moments. However, each ego demands that the sound exiting the amp at the end if his guitar must be 'unique'; must sound 'good' to his ears, etc. So the amp must be able to be abused, trans-sounded, more slappy, etc. How would you describe the amps being 'brighter' in 'quality terms' ?? Sort of – the frequencies between 3khz and 4.795khz are boosted by 7.956dB, while the frequencies between 5Khz and 9Khz are raised 3,9dB and those below 2KHz are reduced by 4dB per decade….And the sound Mixer fellow will say …Huh??, you mean brighter??
My pennies worth..
J