Superb service from ARC

Superb service from ARC

This topic has 2 replies, 1 voice, and was last updated 1 March 2015 at 13:00 by Bill Dawes.

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17 January 2015 at 23:22 #176391
Bill Dawes
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@billdawes
I sent ARC an e-mail asking for advice on my problem with the DRO on the quill of my SX3 mill.

Ketan phoned me today!! (Saturday) at 5pm and had a long chat about what to do with useful info on how a DRO works and what batteries to use, also sent me some pictures back.

What service!

Thank you Ketan.

Bill D.
Advert

17 January 2015 at 23:22 #12411
Bill Dawes
Participant
@billdawes
1 March 2015 at 13:00 #181730
Bill Dawes
Participant
@billdawes
Finally got it sorted, having taken out the DRO a couple of times, cleaned it, replaced battery and still had problem I went out and bought new battery (LR44 Duracell) and it now works ok.

Seems that I must have had some duff batteries, probably some cheap generic type. When I come to renew again I will change to SR44 type as Ketan advised.

Many thanks to Ketan and his colleagues for phone calls to help me on this. First class service from ARC as usual.

Bill D.
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