I fear that in too many places, the management are “professionals” who have little knowledge pf the processes and people that they are managing.
I had a new manager, well qualified, but NO engineering knowledge, who was overseeing a weekly spend of £5M. At times he was an embarrassment.
The company always prospered when an Engineer was in charge, rather than an accountant.
Recently there was the obituary of the man who oversaw the electrification of the east coast main line. It came in on time and only just over budget. He was a rail enthusiast and said “I manage by walking about” He knew what he was about, and what was happening.
In contrast, a while ago, an industrialist visited a hospital.and found that the C E had been in post for over a year but had never walked around the hospital.
In industry, when the MD found that the introduction of new product was not not going as he had been told, he axed the whole department. The manager cost several people their jobs , because of his lies.
Hospitals used to be run by Matrons, who had started as nurses and worked their way up. Could there be a moral there?
Howard