Sorry about the length of this post but I think that we should all know and demand our rights under Law,
In the UK this is a very powerful piece of legislation meant to protect the rights of a buyer. Under this law when you buy a product the process is defined as a contract and there are certain conditions that the product must fulfil. They must be:-
- satisfactory,
- as described, and
- fit for their purpose.
It is the responsibility of the seller to ensure these conditions and any problems are also their responsibility, not the manufacturers. This is because your contract is with the seller not the manufacturer. Depending on the product, if these faults appear in the first 6 months and you inform the seller in this time you can demand a refund, after this period you have up to 6 years to claim (Scotland 5 years) and can ask for compensation, usually a repair, replacement or cash compensation depending on the use you have had. Of course the time scales vary according to the perishable nature of the goods. Don’t expect to claim for stale bread after 6 months

In the examples in this thread I would have said that legally the lathe with sand in crucial places and rusty components was neither ‘satisfactory, ‘as described’ (“superb quality”) or ‘fit for it’s purpose’.
The same could be said for an incomplete ‘set’ of BA taps or a marking gauge that would not clamp or a brazed on carbide tip which ‘fell off”.
The actions taken should be to inform the supplier and ask for action under this act. If they refuse to act you can use the Small Claims procedure to take a supplier to court and claim both the cost of the purchase or repair and the court costs. Most suppliers will not let the actions go that far. There are sample letters on Trading Standards web sites that can act as a template. See
here for Leicestershire’s T.S. examples
What you should not do is to try to fix the faults yourself and then moan on a forum like Victor Meldrew, That gets no-one anywhere except high blood pressure. Only if we all complain properly and use the law, if necessary, will sellers get the message and get these things put right at the manufacturers.
Phew
Terry