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  • This topic has 12 replies, 8 voices, and was last updated 9 May 2012 at 19:52 by David Littlewood.
Viewing 13 posts - 1 through 13 (of 13 total)
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  • #6136
    Springbok
    Participant
      @springbok

      Text unreadable

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      #90434
      Springbok
      Participant
        @springbok

        David,

        Could the text boxes please be sorted out on the threads they running under the adverts on the right hand side and makeing them unreadable.

        I am sure that it is not my computer as doese not happen on other forums. Also on the subject if the return key is used it double spaces Why! Is it assuming that it is a new paragraph.

        Could we please please get this sorted out.

        Bob

        #90439
        David Clark 13
        Participant
          @davidclark13

          Hi There

          If you don't tell me what thread the adverts are covering I can't sort it out.

          Yes, return assumes new paragraph.

          Use shift and return for next line.
          Like this.

          regards David

          #90450
          1
          Participant
            @1

            David

            This seems to be a problem since the "upgrade" to the forum software and is seen on many threads where either a link or a picture has been used. I appreciate that the adverts are necessary and that reconfiguring the software is probably not a nil cost exercise but it must be possible if you can correct it on a case by case basis to stop it happening in the first place.

            Jim

            #90451
            David Clark 13
            Participant
              @davidclark13

              Hi There

              All I do is edit the post.

              The error is usually caused by someone who has posted from Word or put a long link in.

              Recently people have been putting photos in side by side instead of putting them on a new line.

              The correction of the forum software is not down to me.

              regards David

              #90452
              Springbok
              Participant
                @springbok

                Hi David
                OK tried shift enter and it works thanks presume your team is useing embedded ASCII code for the instructions this can be easily changed if you have access to the source code.
                I know you are a very busy chap but most of the current posts have this problem I would not think that this is a post by post solution but an generic one. It would be interesting to know what browser they use, and are they useing initially another bit of software to compose there message then copy paste.

                Would everyone who has posted and now has this problem please say what you have and how you post I am sure that will help David's team to resolve this.
                I was now thankfully a retired network manager who had a large team so know the problems that can arise, even with the click of someones button when developing.

                Bob

                #90453
                Ian P
                Participant
                  @ianp
                  Posted by David Clark 1 on 09/05/2012 12:34:25:

                  Hi There

                  All I do is edit the post.

                  The error is usually caused by someone who has posted from Word or put a long link in.

                  Recently people have been putting photos in side by side instead of putting them on a new line.

                  The correction of the forum software is not down to me.

                  regards David

                  With respect David (and I know you are not responsible for the technicalities of this site) the 'fault' is not because the members paste from Word or whatever, but rather the fault of the website software to deal with it!

                  I have not noticed any specific guidance, but how are people supposed to know not to use long links, or where to place pictures? As many other people have noted this is the only site they have this 'text under Ads' problem with so you cannot really blame the users.

                  I am not a programmer, but as a temporary fix would it be better to clip/truncate/issue alerts when the member is creating the posting, it might be an easier fudge than changing the main code.

                  Ian

                  #90458
                  Joseph Ramon
                  Participant
                    @josephramon28170

                    Ian,

                    The problem is that a copy from word includes a whole load of control characters. These are not interpreted correctly by browsers that expect HTML tags instead. As it's impossible for an editor to know if the text is from word or not the user has to show what they are pasting. Hence there are three past icons on these edit boxes:

                    • Straightforward paste, which allows for extended 'unicode' characters like euro symbols etc. as well as pasting across different fonts and the like.
                    • Plain text paste (which reduces everything to just the basic 'ascii' character set – essentially what you have on the keyboard).
                    • Word paste which intelligently removes the word format codes without getting rid of special characters.

                    So, there are choices facing the designer of a facility like this – they could include any or all of these three options. The only way to be 100% safe is the plain text mode, but the people would be complaining when any special characters disappear.

                    Similar issues apply to hyperlinks, which is why a special button is provided that should make links unbreakable and allow them to wrap properly. If this is not used, the form 'thinks' the link is one very long word, and doesn't wrap it.

                    These issues face all webform designers, and ultimately are down to the limitations of HTML.

                    In due course there will be better solutions but most of the websites that appear to be problem free do two 'cheats':

                    • Plain text paste only (but this prevents the use of special characters & fonts)
                    • Fixed width display, which forces links to wrap, but doesn't respond to things like changes in character size.

                    We shoudl appreciate that they have invested in proper editor, apparently the same one we use for our CMS at work, and though it takes a little learning, anyone who can operate a lathe ought to be able to grasp the basics in a few minutes.

                    Joey

                    #90460
                    JasonB
                    Moderator
                      @jasonb

                      Joey

                      I use several other forums and if I paste a long url into them it just shortend them by displaying them with "….." in the middle and none stretch beyond half the screen width. So there are better solutions its just that this forum does not use them.

                      You can copy the url from anywhere and this forum will have problems if its a long one. It is not restricted to pasting whole posts from word or any other wordprocessor.

                      J

                      Edited By JasonB on 09/05/2012 14:27:47

                      #90461
                      Ian P
                      Participant
                        @ianp

                        Joey

                        I think I follow most of what you explained, its not me that needs to understand it though, its the people maintaining this website.

                        Which is the 'proper' editor you refer to? (CMS means nothing to me). If its the one we type these post on it falls a long way short of other editors I am used to (the useless & broken spellcheck for example). I wish I could just right click and use 'IEspell' for example, as I do on many other sites.

                        If other websites uses 'cheats' then I wish this one would. After all, that's what I was intimating in my first reply.

                        Ian

                        #90464
                        Les Jones 1
                        Participant
                          @lesjones1

                          Hi all,
                          The fact there does not appear to be any instructions or help files for this forum software makes the problem worse. As it behaves so differently to other forums there is a greater need for instructions. For example today is the first time it was explained how to get around the double line spacing when a return is entered. There are many times when existing users have to explain how to avoid the full URL appearing as text on the screen when it can be hidden behind a short string of text or a single word.
                          Les.

                          #90465
                          David Clark 13
                          Participant
                            @davidclark13

                            Hi There

                            The double line spacing is the same as I use in a web design package.

                            It works the same way in Microsoft Word.

                            We are not doing anything different than other software packages.

                            Go and try it in Word

                            Type something and press return and type something else.

                            Type something else then type shift return and type something else.

                            Line spacing is different, at least in my version of Word 2007.

                            regards David

                            #90480
                            David Littlewood
                            Participant
                              @davidlittlewood51847

                              David,

                              Word only gives a double space on pressing return if you set the paragraph spacing to be a double line. From memory, every version of Word I have used gave me a single line spacing by default – though I have finally decided to resist giving Microsoft more money and have not used the latest version (yet – I may have to give in as more and more people send me stuff in it). I find the setting on here annoying, as I automatically give two clicks to get a gap, then get a double gap and have to backtrack!

                              David

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