Password Problems

This topic has 12 replies, 10 voices, and was last updated 29 July 2018 at 12:14 by Samsaranda.

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28 July 2018 at 20:08 #39471
Samsaranda
Participant
@samsaranda
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28 July 2018 at 20:08 #364382
Samsaranda
Participant
@samsaranda
I tried to log on this evening and the website didn’t recognise my password, it’s the one I have used for years, tried a number of times but wouldn’t accept it. I had to request a new password which was sent by email and enabled me by using it to gain access. I have now changed the password and re-used the one that it refused to recognise earlier , it accepted it as a replacement for the supplied new password so will have to wait and see if there are any more problems. Has anyone else had access problems with their passwords? I have also noticed that recently I have had to login every time I accessed the website, the “remember me” function doesn’t appear to work, again has anyone else had this problem?

Dave W
28 July 2018 at 20:27 #364385
Nick Clarke 3
Participant
@nickclarke3
The 'remember me' is a feature of your computer, usually in the particular browser used to access the site
28 July 2018 at 21:16 #364388
Ray Lyons
Participant
@raylyons29267
I have the same problem on a number of sites. Could it be a Windows 10 update?
28 July 2018 at 21:18 #364389
not done it yet
Participant
@notdoneityet
Posted by Nick Clarke 3 on 28/07/2018 20:27:51:

The 'remember me' is a feature of your computer, usually in the particular browser used to access the site

Funny that! I have that feature on my computer and it works on every other forum – except this one.

Is there something on this forum that disagrees with the compuer ‘remember me’ feature?
28 July 2018 at 21:56 #364394
Vic
Participant
@vic
Posted by not done it yet on 28/07/2018 21:18:40:

Funny that! I have that feature on my computer and it works on every other forum – except this one.

Is there something on this forum that disagrees with the compuer ‘remember me’ feature?

I have the same problem, it only ever happens on this site.
28 July 2018 at 23:15 #364404
Enough!
Participant
@enough
Posted by Nick Clarke 3 on 28/07/2018 20:27:51:

The 'remember me' is a feature of your computer, usually in the particular browser used to access the site

There's a little more to it than that. If you log on from a second device, the first device no longer "remembers" (even though nothing has changed on that device).
29 July 2018 at 07:57 #364423
martin perman 1
Participant
@martinperman1
I’m currently logged on to my laptop and smart phone without any problems.
29 July 2018 at 08:28 #364425
Michael Gilligan
Participant
@michaelgilligan61133
Posted by martin perman on 29/07/2018 07:57:40:
I'm currently logged on to my laptop and smart phone without any problems.

.

That would be a massive improvement over the previous behaviour, Martin

Thanks for mentioning it.

MichaelG
29 July 2018 at 08:37 #364427
JasonB
Moderator
@jasonb
Martin can you post from both without being asked to log in? maybe your phone is smarter than mine!

Edited By JasonB on 29/07/2018 08:37:50
29 July 2018 at 08:50 #364429
martin perman 1
Participant
@martinperman1
Whilst they were both live they worked but as soon as the mobile was taken off line its reset itself so I have to log in again.

It must be this HTTPS change as I've always been able to be logged in with both devices but it appears I now cant.

Martin P

Edited By martin perman on 29/07/2018 08:53:48
29 July 2018 at 11:44 #364471
Neil Wyatt
Moderator
@neilwyatt
Remember me uses cookies, but also gets reset if your ip address changes or our server connection is reset, if the number of log ons exceeds a certain number the person logged on for longest is logged out and finally it times out after a certain number of days anyway. basically our system is set to be more security conscious on this than most other sites, I don't know why and I can't change it.

This means multiple things can mean it forgets your connection.

I was 'logged out' several times in succession a week or so ago, for example.

Neil
29 July 2018 at 12:14 #364477
Samsaranda
Participant
@samsaranda
Thanks Guys for your replies; Ray it’s not Windows 10, I am on an IPad and all my internet devices use Mac programs, manage to escape from Microsoft a number of years ago. I accept the explanation of the “remember me” function but no explanation for why the site would not accept the password that I have used for years and was then able to change the supplied password for the old one it had rejected!

Dave W
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