Tricky one. Not sure it helps much but being able to print PDFs means it's unlikely to be:

• a Printer fault
• a Connection fault (cable or wifi)
• wrong Device Driver
• a blocked spooler (ie the part of the print sub-system than manages multiple printers and queues)

The symptoms suggest that the problem lies in the connection between programs (word, edge etc.) and the spooler. I've long forgotten how this is set up or what to do if it gets mangled. However, a few things to try:

• Select Windows Settings and open the Devices page
• Change 'Let Windows Manage My Default Printer' to OFF. (Possible that Windows is stuck on an incorrect default.) Now open Word (and others) and use the Print option to select your printer. Cross-fingers and print something.
• If that doesn't work, from the same Settings Page select 'Devices and Printers' from the 'Related Settings' section. This should open a new window showing the devices and printers your computer recognises:
  • If your printer is MISSING (unlikely) add it and test to see if that fixes the problem
  • If your printer is listed, RIGHT CLICK on its text description. This should open a popup list:
    • See What's Printing
    • Set as Default Printer
    • Printing Preferences
    • Printer Properties
    • Create Shortcut
    • Remove Device
    • Troubleshoot
    • Properties
  • Try TROUBLESHOOT. It may fix the problem or provide more clues.
  • If troubleshoot didn't work, Open 'See What's Printing'. Look for any error messages. CANCEL everything in the print queue.
  • If 'See What's Printing' didn't help, try REMOVE DEVICE. After the printer has been deleted use ADD A PRINTER to put it back. Try again.
  • If still not working, have a look at PROPERTIES; it may provide a clue.

Good luck,

Dave