Posted by SillyOldDuffer on 04/07/2020 10:14:27:
Posted by Sam Longley 1 on 04/07/2020 08:59:50:
…
One question I sometimes posed to degeree students was:-
I have to dig a hole of volume 1 million cubic millimetres. My lorries carry 8 cubic metres of earth. Allowing for earth bulking 25% when dug, how many lorry loads will I need?
…
A very odd question to ask either Quantity Surveyors or £80k Managers. What was your purpose in asking it?
Look at it from the point of view of the poor old candidate. He has to decide if the question is:
- testing mental arithmetic with an artificial problem using wildly dissimilar metric units, or
- deeply subtle needing careful analysis, or
- looking for a robust response to daft questions, as might be needed to rein in a bumptious apprentice, or
- seeking a polite response, as when dealing with a naive customer, or
- testing his negotiating skills.
Did getting the answer right or wrong make any difference to getting the job, and if so why?
I'm genuinely interested because selecting candidates is remarkably difficult and error prone: most methods don't work well. Fortunately, most people most of the time are adequately competent however they got the job!
The worst performers are untrained interviewers with no criteria – they look for Old School Ties, firm handshakes, and warm feelings. Assessment Centres are most effective. At them candidates are carefully put through several scenarios by a team over a few days, and assessed continually – even at lunch. Assessment Centres are very expensive, and although better on average they're far from perfect. They still miss exceptional talent and select men of straw for top jobs!
Dave
I was watching to see how they went about solving the problem & if they actually listend to the question.
I had a student who dwelled on it for a short while, then said "I know this seems funny, but I reckon that hole is only a few inches big" . He did not know the answers to several other questions but did not let it phase him.That I liked. I gave him the job. It was not long before he got promoted.
Another move was to sit by their right hand. Open a tape on the table across the front of them & slide it to 900mm look at briefly but obviously, it then extend it to 1200mm approx. lock it & lay it in front of them, then say " put your thumb nail on 90mm. 90% put their thumb on 900mm So you ask them how many mm in a metre. Then you ask the same question again & they still get it wrong
Bearing in mind they are asking for jobs as quantity surveyors they should be able to read a tape.
Another move was to show them the meeting room door & tell them the fire officer had condemmed it. The buyer was in an office 10 miles ago. Fill in an order form for an identical door but to be a fire resisting one.It was amazing how few could actually measure the door & get the size right. Some would forget the thickness. some would not get the size right or say it had to be F/C etc
I introduced this because I believe that managers should have the mindset to do practical things
The company MD interviewed a chap (wage £80k) & asked that question & he guessed the size. When asked what would happen when it was found that he had guessed wrong he shrugged & said " order another". The MD suggest that he not bother wasting time on further interview
I show them a picture of a dilapidated set of 8 store sheds & ask them to list the work items against a schedule of rates needed to repair up to a working standard. Most miss 30% of the items. Some could not work out the area of the roof.
No average human resources interviewer has the practical knowledge to ask those questions, so they never get asked, yet they are a major part of the job. I like to see how the applicant reacts. We need people who can solve problems on the fly not those that can just crunch numbers all day without knowing why
You have suggested that most applicants are competent. I beg to differ. I found many who simply do not tell the truth. One, for instance claimed to have a working knowledge of Excel spreadsheetd. But ask them what a macro is & the answer was " That is when you press some keys & things happen". I have tales of many similar replies.
I was looking to see if they understand the job & if they show that they have actually had the experience they say they have. If they can respond to the unusual & if they show the sort of confidence that is needed to work in a team. You can do an initial interview in an hour, then have a second one to meet senior management for the higher paid ones. Up to £45K it was just down to me. Followed by a job offer
Edited By Sam Longley 1 on 04/07/2020 15:08:22