Hi Jamie,
I'm relatively new to machining as well but have been doing quite a bit of milling recently. I have a slightly smaller machine, the Warco WM-16. I use ER25 collets on an MT2 chuck. (I think your machine would be a match to the Warco WM-18).
Things I would check if I were seeing this problem are :
– For a 20mm end mill the correct size collet would be the 20-19.
– Are you locating any part of a flat on the end mill in the entrance to the collet? (if it has a flat on the shank that is).
– Are you using two spanners to tighten your collet chuck?
– Are you locking the quill before taking a cut? My quill has about 0.8mm vertical backlash if I don't lock it and I've used the fine feed to move it down from its home position.
Pls excuse my input if these are obvious things you already checked.
Regards,
Ed.