Arc Euro Trade Ltd.

[paul raynerParticipant @paulrayner36054]

Sorry to see you go Ketan. I’ve been a happy customer for many years. I wish you well in whatever you do, and hope your loyal staff have been well catered for as they have been a tremendous asset to your company over the years.

all the best, Paul

[paul rayner]

On paul rayner Said:

Sorry to see you go Ketan. I’ve been a happy customer for many years. I wish you well in whatever you do, and hope your loyal staff have been well catered for as they have been a tremendous asset to your company over the years.

all the best, Paul

Thank you. The staff will be well catered for.

Ketan at ARC

[Howard LewisParticipant @howardlewis46836]

Have just returned from visiting Arc Euro Trade, today.

As always the boys are prepared to go the extra mile for you.

They are doing deals on everything, and will try to find a way round anything that is now out of stock.

My pal, unexpectedly, came away with a mill!

A great loss to the hobby

Howard

[James Hall 3Participant @jameshall3]

Well, best wishes for your retirement Ketan.
Arc has been my goto supplier ever since buying my SC4 – prices are always good, quality can be depended upon, and helpful advice is always just a phone call away – you will be much missed.
I note that there has been some discussion concerning Sieg machine spares: a continuing supply may be to some extent contingent on sales of machines continuing – are there any plans for the continuation of the Sieg franchise by others (that is as Sieg as opposed to the ‘other-branded’ machines sold by others e.g., Axminster)?.

[Bryan Cedar 1Participant @bryancedar1]

Happy retirement Katan

I have been impressed with  your help in the past  and wonder if a Seig  distributor will be appointed as I feel lost without knowing Arc Euro would be there if needing support for my 3.5 DZP mill..

Bryan Southampton

[Geoff RogersParticipant @geoffrogers81118]

Thank you for the service over the years Ketan.

I have found that retirement is all its cracked to be.

 

Geoff Rogers

[James Hall 3]

On James Hall 3 Said:

Well, best wishes for your retirement Ketan.
Arc has been my goto supplier ever since buying my SC4 – prices are always good, quality can be depended upon, and helpful advice is always just a phone call away – you will be much missed.
I note that there has been some discussion concerning Sieg machine spares: a continuing supply may be to some extent contingent on sales of machines continuing – are there any plans for the continuation of the Sieg franchise by others (that is as Sieg as opposed to the ‘other-branded’ machines sold by others e.g., Axminster)?.

 

It depends… When we started selling SIEG machines in their original brand – around 2004, very few people were aware of it. They knew it as one of Micro-Mark, Grizzly, Harbor Freight, Clarke, Chester, Warco machines. (Chester now carries a limited range of SIEG made machines and Warco stopped selling SIEG machines around 15~18 years ago.).

Back then around 2004, Little Machine Shop (LMS) in the U.S. only had an agreement to sell spares for SIEG, and Frank Hoose did demos of SIEG mills and lathes on YT. SIEG didn’t want to rock the marketing boat with their existing customers, and ‘SIEG’ wasn’t really used as a marketing brand. ARC came on the seen and acted as a go between to get an agreement in place between LMS and SIEG to sell SIEG machines (be it as an LMS brand), and forming a closer relationship between SIEG and Frank Hoose to demo SIEG branded machines on YT. Once Axminster came on seen, they were encouraged to sell Axminster machines as Axminster-SIEG, as we ‘ARC’ had already established the SIEG name as a well known brand, by the marketing efforts made by us – directly and indirectly, via articles in MEW and YT with a lot of assistance from people like John Stevenson, David Fenner, David Clark, Neil Wyatt, Jason Ballamy, to name a few.

Today, SIEG is a well known brand around the world. Whilst I am trying my best to get someone appointed in the U.K. to continue the journey, if I fail, the availability of machines still continues through Axminster, Clarke, Draper in the U.K., with spares available through them, or other suppliers around the world with a bigger spares range, namely Little Machine Shop – now headed by Scott Mencken assisted by Chris Wood, and Ausee.com.au . Steven Tao of Ausee.com.au has been trained by ARC a while back, before he started Ausee.com.au. Outside of the U.K., both of these companies have a very close and strong working relationship with SIEG. Within Europe, there is sieg-machines.de and others who also sell SIEG machines and spares, with variable level of knowledge. As mentioned before, if anyone wishes to continue selling SIEG machines (or just the spares as a side business), they are welcome to contact me directly to discuss.

Ketan at ARC

[Bryan Cedar 1]

On Bryan Cedar 1 Said:

Happy retirement Katan

I have been impressed with  your help in the past  and wonder if a Seig  distributor will be appointed as I feel lost without knowing Arc Euro would be there if needing support for my 3.5 DZP mill..

Bryan Southampton

Hi Bryan,

The answer at present with reference to spares is as mentioned to James Hall above. With reference to use of machine, especially after we are gone, I guess you will be more dependent on asking questions on the forum, in the same way as everyone does for any other machines. There are plenty of users here and around the world with SIEG family of brushless machines.

Thanks,

Ketan at ARC

[James Hall 3Participant @jameshall3]

Thanks for your comprehensive answer Ketan and the interesting glimpse of the history

[Author]

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