Update: For information …
I took the opportunity to advise Starrett UK about this interesting discussion, and have just received a response from their Marketing Manager, John Cove:
[quote]
Perceived quality issues are always of huge concern to us. Having read through the thread, it is difficult to give you any kind of accurate feedback without some more information on what was being cut, the exact blade being used, the type of frame, blade tension etc etc.
What I can tell you is that we are constantly testing our blades against the key competitive product, much of which has been listed in the thread, and product performance is never an issue. No matter who we test against, our blades always offer at minimum comparable performance and in the majority of cases enhanced performance when compared against competitive product
If a customer buys a blade and that blade fails for whatever reason, we would encourage the customer to return the blade to us. It will then be metallurgically tested in our lab and if the failure can in any way be attributed to a manufacturing issue then the blades will be replaced automatically.
[/quote]
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I am quite sure that any reputable manufacturer would give a similar response; but I do find it encouraging that he took the trouble to read the thread, and respond so promptly.
MichaelG.
Edited By Michael Gilligan on 21/12/2015 09:40:28