It does sound like a driver issue,

please consider going to the Canon web site and download the new version of the scanner driver or the whole suite.

Hopefully this will help your problem.

Sincerely

Troy Guyette

Built in obsolescence ??? My CANON MP 560 stopped printing black, would scan and copy black, but not print black from the computer. Their drivers are now out of date for the latest operating system.

Also it would loose WiFi so often that it became a pain in the whatnot.

However I did replace it with another – CANON TS 5350. This has the Apple AirPrint (Good for me) OCR, and PDF scanning besides all the norms.

Their ink ( very expensive) is guaranteed for 100 years for photos but I doubt either Canon or myself will be around to verify that !

My Epson printer claimed to be worn out. Apparently it contained a counter which declared it kaput and stopped it working after a set number. A local computer shop returned the counter to zero; for a sum.

The next time that it happened, it was no more expensive to buy a new Canon Printer, which would also scan, and copy..

So an otherwise serviceable machine went for scrap

Howard

After many years with two epson printers,the last Epson wanted some type of servicing and as it was at the start of this lockdown ,went in a hurry to Currys and bought a Cannon g4511 Pixma ,when it prints the quality of black type is very good but it will not work from my applemac unless connected with hard cable,instructions are useless ,helpline just gave a load of instructions to try to cure the non event wireless connection.but they were difficult to understand.I would never buy another cannon printer. Sometime I switch it on and it will print amother its a pig to get it to work,the screen is so tiny and the control buttons so small.

There are sometimes restrictions in the driver between hard wired and wireless resulting in less functions under wireless. I too use Vuescan with an Epson V750 scanner for film scanning on a Mac, over the years it has operated faultlessly over OS version updates. It is hardware specific so unless you intend to keep the scanner it may be an expensive get out.

The CANON TS 5350 has an auto power off (Energy saver) but also has a configurable power on when data received. So far, very pleased with it, but it does do a lot of "background" mechanical stuff after a print run – hope its not just gobbling up ink !!

it needs the yellow ink to print the unique identifying code at top of each page – these identify the individual printer and from sales receipts the owner – just in case you start running off anti-Boris tracts.

I too use VueScan but while drivers are available for my HP G4050  scanner they produce scans of appallingly poor quality.

I bought the scanner off the reduced table in PCWorld and I suspect it was returned for this very reason. Thinking I had wasted (some more!) money I was persuaded to try VueScan. Instant superb quality scans!

I bought a registered version and it has updated with every change of OS since.

A great buy!

Edited By Nick Clarke 3 on 03/04/2021 22:01:34

Canon printers with the large ink supply do that too. When the printer cleans the head there is excess ink which gets dumped on an absorbent pad. They have calculated how many times the heads can be cleaned before the pad gets saturated and they stop the printer at that point. (The whole thing is pretty crude). You have to take it to a Canon repair station to get it fixed (they say) where they replace the pad and reset the counter. It costs as much as a new printer.

The fix is actually do-able by anyone practically-minded …. the pad replacement is pretty trivial (new pads from BangGood) but you need to summon up the service software to reset the counter.

Funnily enough, I just did mine about a week ago.

The bulk-ink models of these printers sound great but I only got through half the first lot of ink before the pads got saturated.

Same system as Canon then but a bit better engineered (tank instead of absorbent pad) as you might expect.

Since there are multiple ink colours involved, I don't know if it's really practical to keep them separate during cleaning and if they all go into the same tank …..

Edited By Peter Greene on 04/04/2021 01:53:20

"Waste ink tank reset"

Second printer rip off, first being ink supplies.

Worth a read, ;- Waste Ink.. and a bit of Printer Potty history (octoink.co.uk)

Ink pads are easy enough to replace or wash out but you need gloves, very messy. There are/were resetting programmes on t'internet for various printers, download, click and the printer internal counter is zeroed.. Fitted a CISS system to my Epson C62 years ago and waste ink tank and saved hundreds of pounds.

Instead of running a nozzle cleaning operation, was advised to just run a best quality photo print, cleans all the nozzles and uses far less ink.

At the time we bought the Epson, all in ones were in the hundreds of pounds and single printers cheap. How times have changed, the price structure has reversed. Try buying a dedicated ink jet printer with SEPARATE ink tanks cheaply now.

Regards Ian.