Contacting RDG tools?

Contacting RDG tools?

This topic has 5 replies, 4 voices, and was last updated 2 December 2014 at 16:16 by Chris Denton.

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2 December 2014 at 14:14 #23611
Chris Denton
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@chrisdenton53037
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2 December 2014 at 14:14 #171287
Chris Denton
Participant
@chrisdenton53037
Morning, I've been trying to contact RDG tools about various products for a week or so. They used to reply very quick, but nothing now!

I could phone of course but I really really don't like phoning people I don't know.
2 December 2014 at 15:10 #171289
Roger Provins 2
Participant
@rogerprovins2
I've phoned them in the past and they're very friendly and helpful.
2 December 2014 at 15:45 #171290
Brian Wood
Participant
@brianwood45127
Hello Chris,

I have just this minute gone straight to their website by googling RDG Tools; I was able to enter it and navigate just as I have in the past.

Try again I suggest. They are friendly and helpful by phone as well if it goes wrong again for you.

Regards

Brian
2 December 2014 at 16:03 #171294
MadMike
Participant
@madmike
How have you ben trying to contact them Chris? They always answer the phone very promptly, and have always responded to my emails very quickly as well. I suggest a phone call, as suggested by Roger. You will find them very pleasant and very helpful.
2 December 2014 at 16:16 #171295
Chris Denton
Participant
@chrisdenton53037
Sorry, I've been emailing them. The website works fine, and I've received something I bought from them just a few days ago.

I have a phobia of using phones to talk to people I don't know, so really try and avoid phoning any company!

I seem to buy things from them every week and have visited them a number of times, no problems with them and I'm happy to still buy from them regularly, it's just no reply to emails! Usually they reply very quickly.
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