My 10H was quite slow to arrive from Stuart; it was a birthday present ordered a few months before my birthday, and my birthday came and went, and more weeks besides. When it did turn up I had a problem with one of the castings, which to their credit they replaced without quibble. However there was the same delay of just over a month for the new one to arrive. The general quality of the 10H kit was very good indeed.
Stuart's customer service was good, but you have to wait for them…
My experiences with Reeves I have spoken about before. My personal experiences with their customer services encourages me to use other vendors unless there isn't another option.