I only bought a 2013 BMW F11 520d estate because Honda no longer sell the Accord family in Europe – their largest vehicles are Civic-based now, which isn't enough for a family of 5 with 2 dogs etc. I'd read in Which magazine that some of the BMWs are reasonably reliable these days. However, the myth of reliable German engineering certainly doesn't measure up to my positive experience with a long series of Hondas.
After an unfortunate experience with a deer on the M61 (much more so for the deer), I endured weeks of buggerage while the repair cowboys tried to find a set of (genuine BMW / Hella) replacement xenon headlights that didn't fog up after washing and a bonnet that actually fitted. Then a few months back the radiator sprung a leak where a blanking blug had failed. They wanted to charge me £100 to fix it until I told them to behave. Then 2 weeks ago I took it for its 2nd MOT test (approaching 4 years and 42k miles) during which they "inspected" the rear suspension airbags (the estate has air suspension, as do various other estates, SUVs etc). They warned me that the nearside airbag looked a bit worn and sure enough when I got it home and parked it up, it had miraculously but coincidentally developed an audible leak. Then a couple of days later the warning messages started on the display. Now it is fully down on its bump stops and arguably not fit to travel any distance.
Seems to be a well known problem if you check out the BMW forums and when you ring up the motor factors for parts quotes. Of course, once it's out of the 3 year warranty, it's over to you – at full dealership rates. And certainly no admitting any form of quality problem. No wonder they seem to be so profitable – ship crap and then make the customer pay them to fix it. I've heard that before….
The official quote was £749 per side, all in. There are plenty of youtube videos showing how easy it is to do yourself in perhaps 30 mins or so with minimal tools required. So I ordered a couple of replacement airbags off ebay at £40 each and look forward to fitting them on the drive in the rain next week. That'll come in at 5% of the dealer quote, then. You'll note that I have a workshop, not a garage.
And before anyone says it, they really can't be any worse than the originals. In terms of safety, the vehicle is driveable but uncomfortable when deflated. Obviously long journeys and heavy loads are out.
I might have to see if I can find a used Accord at this rate….
Murray