sieg c2 motor

[Ketan SwaliParticipant @ketanswali79440]

Posted by Ron Laden on 19/12/2018 18:43:38:

npu, the ARC motor in Ketans link certainly looks the same as yours and you can also check the motor details (sizes etc) in the link. The only thing I noticed is the ARC motor is 250 watt whilst your lathe label quotes 400 watts but that could be just wishful thinking by the manufacturer at the time.

Hi Ron,

Just for clarification, it is 'the label manufacturer' who asked his sub-contract manufacturer – SIEG to put the watts on the label as you see in the picture provided.

SIEG – the original manufacturer has always stated 'output' power as 250 watt for their original C2 mini-lathe spare part.

The 'manufacturer' in the picture chose to call it 400 watt, based on some kind of interpretation by him of 'input' power. Similarly, the 'manufacturer' – Clarke – Machine Mart, chose to specify the same motor as 300 watt. Neither state that it is their interpretation of 'input power'. Excluding Axminister-SIEG range, many of the other 'manufacturers' of these type of machines use the same 'marketing philosophy'.

Ketan at ARC.

[Ron LadenParticipant @ronladen17547]

Hi Ketan, it did cross my mind that the label could be based on input power, I know you always quote output power for your machines, it would be better if all suppliers did the same. My CJ18 (brushed motor) lathe is listed as 500 watt and a couple of recent tests have shown it to be not too bad for power but it wouldnt surprise me at all to find its output is more in the region of 350-400 watts.

[Ketan SwaliParticipant @ketanswali79440]

Hi Ron,

Yes indeed, you are on the right track with your thinking.

Ketan at ARC

[npuParticipant @npu]

thanks Ketan, for the clarification and data on my machine. i was sure that the number states for a date of manufacture. regarding the return policy, i have no problems with this and i fully understand Your practice. however, this is an ARC politics and it can be discussed if it is the best one or not… i personally think that a politic which is more customer friendly will result in greater profit for the seller in a long term. but we all know that there are a lot of strange customers You have to deal with them… lidel in croatia have a practice to put a 3 year guarantee on all hobby equipment they sell- bring the tool and bill back, you get the money. i am sure that this is a wise marketing practice!

regarding VAT free, it will be a pity for me not to use this ability. i run a business, and a state provided me with this ability to purchase tools used for servicing equipment i use at work. a mini lathe is a nice tool, but this is a hobby tool that is not intended for prolonged use in metal working environment. when you push it hard, you see what happen (a boroken motor). i bought i bigger lathe for harder work, and the mini lathe will be cleaned and used periodically, it deserve a new motor for the years i used it..

[npuParticipant @npu]

hello Ketan

i tried again to finalize my purchase. i reached the step where i have to agree with "pay 178gbp now". i suppose i will be charged the full amount. i have not seen any place to enter my VAT number???

thank You for understanding,

nenad

[Neil WyattModerator @neilwyatt]

"EU VAT: For intra-community excluding VAT sales, VAT registration details are requested on the checkout page."

[An OtherParticipant @another21905]

You could give these people a call in Luxembourg – I have had brilliant service from them.

RCM S.A R.L.
2 rue Emile Nilles
L-6131 Junglinster
Tel.: +352 78 76 76 1
Fax: +352 78 76 76 76
Email: info@rc-machines.com

Their website is multilingual.

https://www.rcm-machines.com/de

(edited for URL)

 

Edited By An Other on 20/12/2018 19:12:24

[npuParticipant @npu]

hi Neil,

yes i have red this. i go trough the checkout, i select the card and i reach the "pay now 178gbp" button. as i understand, if i click, my card will be automaticaly charged the whole amount..?

i dont see any place for VAT registration details

[Ketan SwaliParticipant @ketanswali79440]

Hello Nenad and Neil,

Just checked the process on our site for intra-community excluding VAT sales. The checkout is working for all EU countries, except Croatia.

I will check with our webshop providers in the morning to see if they can fix this easily.

Nenad, please send me a private message and give me your email address. You can send me a private message by clicking on the 'Message member' icon which you can see at the bottom of every post (once you are logged-in on this site).

Ketan at ARC.

[Ketan SwaliParticipant @ketanswali79440]

Nenad,

Just sent you a private message reply, and also sent you an email reply. Please check both.

Ketan at ARC.

[Ketan SwaliParticipant @ketanswali79440]

Nenad,

I believe that your order has now been dealt with by our team.

Also, the checkout issue on our site, specifically for Croatia, for intra-community excluding VAT sales has just been fixed. Thank you Nenad for bringing this to our attention.

Ketan at ARC.

Edited By Ketan Swali on 21/12/2018 14:51:15

[Neil WyattModerator @neilwyatt]

Posted by Ketan Swali on 21/12/2018 14:50:56:

Also, the checkout issue on our site, specifically for Croatia, for intra-community excluding VAT sales has just been fixed. Thank you Nenad for bringing this to our attention.

Well that's sorted for the next 97 days then…

Neil

[npuParticipant @npu]

Thank You for your cooperation, and i wish You all the best in the new year.

nenad

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