Hi Jason
Thank you for your response.
I received an email warning of the end of the subscription period.
I press "simply click here to renew today". SIC
A form pops up with my details.
It has my name and my subscription number on it.
I select (rest of the world) There is no option in the drop down list for Australia.
It shows the cost STG 53.15 for continuous credit card debit annually next to that a green renew button.
I press the button!
It shows me my basket 1 item
There is a checkout securely button. (I press the bottom one there are two)
It asks for my email address (I Give it) but it already knows it!
I do not have a password so select (no)
I press continue!
Up pops all my details….. name, address, post code, country, etc (Note it knows my country)
It knows who I am already
It offers me (Optional) account setup
It filled in my email address after the optional line
I gave it a password and reentered it
There are no more options.
I press Proceed to secure payment
5 minutes painfully filling in forms then this.
Sorry, we are currently unable to complete your order because either we don't ship to your country or you have products with mixed payment types in your basket.
Please call Customer Services on 0844 543 0064 (UK), +44 1604 251043 (International) to complete your order.
What have I done wrong? and if so could a direct link to the correct page needed to fill in the details be posted.
Regards
John
Edited By John McNamara on 22/06/2017 16:50:58