Dodgy car parts a new low

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Dodgy car parts a new low

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  • #795164
    jon hill 3
    Participant
      @jonhill3

      I recently ordered a well known brand of German good quality brake pads only to find on opening the branded packaging that the pads had no serial numbers, brand logo, batch number or any identifiying marks other than the cardboard box.

      Is this a common theme or unique to this particular brand?  I did report the issue to ebay the merchant and the manufacturer.  Ebay have agreed to refund me, however the merchant and manufacturer were not in the least bit concerned that the parts are in effect untraceable!  This worries me that perhaps non QC passed spares are being shipped to the UK and other non EU destinations.  Or perhaps the manufacturer makes parts to a lower standard for non EU destinations.

      I have bought this brand of brake pads before perhaps using an EU mainland distributor and I am sure they had identifying marks on the back.

      If anyone wants the details pm me.

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      #795170
      howardb
      Participant
        @howardb

        If traceability is important to you you should consider purchasing original equipment manufacturer (OEM) spare parts from an authorised dealer for the vehicle.

        If OEM parts fail the manufacturer is liable for any loss incurred.

        #795171
        jimmy b
        Participant
          @jimmyb

          Where I work make parts for a very big OEM, it would be to easy to get parts out the scrap bin and put them in a genuine OEM box along with correct internal packaging…..

           

          Jimb

          #795220
          vintagengineer
          Participant
            @vintagengineer

            I heard one of the reasons RR Aero engines stopped selling engines was because there was too many dodgy RR spares on the market!

            #795254
            noel shelley
            Participant
              @noelshelley55608

              Having worked on vehicles for 60 years I make a few comments. The first thing many people ask is HOW MUCH ? I was surprised on enquiring about brake pads for a BMW from the motor factor I use ( a large national firm ) that I had 3 choices, £13, £18 or £24, a safety critical part ! It’s hard to put my thoughts into words – astounded. Many well known names are now only NAMES and the quality they were known for questionable at best. It is not unknown for replacement steering and suspension parts to wear out in 12 months due to poor quality.

              If you want cheap parts there will always be some one ( manufacturer ) who will make them to your price point.

              Cheap welding rods, very short ( 300mm ) and made of little nore than fencing wire !

              I can have thermostat housings made from plastic ( OEM Ford ) or plastic with a metal insert, or ali casting, prices range from £16 to over £50. Poor design means the tapered thead splits the casting or molding, the one with the insert is best (£19). Who thought a timing belt (plastic ) running the oil was a good idea ?

              I could go on ! Noel.

              #795262
              Chris Crew
              Participant
                @chriscrew66644

                In the 1990’s I acted as the ‘entertainment secretary’ for the MES I belong and arranged visits to places of engineering interest. We once visited a local car component manufacturer, obviously now long gone, which was making camshafts and other parts etc. for well-known engine brands, Perkins, Rover et.al. At the end of the production grinders were three bins one marked with the branded product, one for the after market supplier and another for Del Boy Trotter’s car parts (not really, but you get what I mean). Every component was of exactly the same material, produced on the same machine and had been subjected to exactly the same quality checks. I would think that the branded product was sold at about three times the price of Del Boy’s for exactly the same thing.

                In the days when I did all the work on my cars I once had a Volvo 240 with Lockheed brakes. The parts branded Volvo were twice the price of exactly the same thing branded Lockheed from the local car parts shop. I am afraid I don’t take much notice of ‘brands’, I just buy what does the job. I have just bought a couple of keyless chucks at a third of price of those branded Vertex and I would put money on them being produced on the same machine, in the same factory using the same materials just as the camshafts were all those years ago.

                #795269
                halfnut
                Participant
                  @halfnut

                  As the OP has not deigned to tell us the brand name of the parts he complains about, its impossible to comment with any accuracy. However this is the internet so that has never  stopped anyone.

                  Bosch products, for one, are not what they used to be. Just another once-great brand trading on its name while outsourcing its manufacturing to the cheapest bidder. So it’s quite likely they no longer have disparate manufacturing subcontractors and sub-subcontractors in Eastern Europe or China etc stamping the hallowed Bosch name and numbers on every item.

                  At the same time, there is a massive industry worldwide making and supplying fake OEM car parts, generally cheaper inferior products put in replica OEM boxes. It’s a widespread and well known problem.

                  When you buy off eBay from an unknown seller , the chances are higher that you are getting the latter.

                  And I’ll give you a tip (FWIW): Don’t buy  Bosch spark plugs anymore. They are rubbish. Many do not work, brand new out of the box from a reputable supplier of genuine parts. Go with NGK brand these days.

                  #795274
                  john fletcher 1
                  Participant
                    @johnfletcher1

                    About 20 or more years ago a friend had a Volvo car, the rev counter stopped working he went to the dealer who wanted £75 for replacement part, another friend of the friend arrived, he said, these are fitted to Lada ( Russian made) £28. I looked in RS catalogue £3.50. Graham went back to the dealer to tell him the story, he said you don’t get the box in which the genuine component came in. The actual item was Hall device. John

                    #795280
                    Bazyle
                    Participant
                      @bazyle

                      In reality some parts are better from the more expensive supplier and osme are not but it depends on the part and the manufacturer. Same for everything from diamonds to loo rolls.

                      Remember how electrical resistors are made and sorted. They all come off one production line and are then tested. The ones within 2%of value are sold as such, the next within 5% ditto and so on. One thing you almost know is that a 20% tolerance one is there because it definitely did fail the tighter test. Except if they can’t sell all the 2% they throw them in the 5% bin etc so sometimes you get a good one to muddy the waters.

                      #795319
                      SillyOldDuffer
                      Moderator
                        @sillyoldduffer

                        A hobby horse I know, but I suggest relying on brand-names has been naive since Adam. Ancient advice: don’t buy a pig in a poke; when horse-trading, count Dobbin’s teeth; is that cheque real; let me see those dice;  bite golden coins;  is this good value, or am I conned into buying “reassuringly expensive”.  Can a watch bought in a pub for £100 really be a Rolex?

                        Brand-names have no permanent value.  Apart from fakes, they go up and down depending on the whim of the current owner.  Never been a golden age when brand-names were trustworthy.   Caveat emptor, then and now.

                        What works is buying from sellers who stands behind their products, replacing or refunding as necessary.   Ideally buying to a specification that can be checked and comes with traceable certificates.

                        Buying from an online marketplace specialising in ‘bargains’ is a tad risky.  Is it wise to buy safety critical parts from one?

                        Ebay did the right thing by Jon – he didn’t like the look of his purchase, complained, and they refunded.  This is how commerce works, nothing to do with brand-names.  We will never know if the brake pads were wrong or not.

                        As far as I know, no such thing as a reliably trustworthy quality mark. Be nice if there was, but my Fairy Godmother is hopeless.  Compliance Marks are more helpful than brands,  but they’re faked too.  And assumed to be something they are not.

                        There are many ways of separating careless buyers from their money!  We live in an imperfect world.

                        Dave

                         

                        #795339
                        howardb
                        Participant
                          @howardb
                          On halfnut Said:

                           

                          “Go with NGK brand these days”

                          Sorry – but NGK brand spark plugs are the brand most likely to be faked.

                          https://ktmtalk.com/threads/ngk-genuine-vs-fake-useful-

                          information.575955/

                          I had a faker when I ordered a plug from ebay.fr for a chainsaw, it wouldn’t start – only got a very weak spark from it, the resistor in the core was way out of value, got another plug from a local distributor, who was 1/2 hour away by car, instantly ok.

                           

                          #795345
                          halfnut
                          Participant
                            @halfnut
                              <li style=”list-style-type: none;”>
                              <li class=”bsp-quote-title”>On

                            howardb

                              Said:
                            On halfnut Said:

                             

                            “Go with NGK brand these days”

                            Sorry – but NGK brand spark plugs are the brand most likely to be faked.

                            https://ktmtalk.com/threads/ngk-genuine-vs-fake-useful-

                            information.575955/

                            I had a faker when I ordered a plug from ebay.fr for a chainsaw, it wouldn’t start – only got a very weak spark from it, the resistor in the core was way out of value, got another plug from a local distributor, who was 1/2 hour away by car, instantly ok.

                             

                            Yes indeed. Caveat emptor. As I said in my post, if you buy from an unknown seller on eBay you are more likely to get a fake. But as I said, my bad experiences are with Bosch plugs from a reputable local supplier of genuine parts. I’m pretty sure they were genuine.

                            #795346
                            Robert Atkinson 2
                            Participant
                              @robertatkinson2
                              On Bazyle Said:

                              In reality some parts are better from the more expensive supplier and osme are not but it depends on the part and the manufacturer. Same for everything from diamonds to loo rolls.

                              Remember how electrical resistors are made and sorted. They all come off one production line and are then tested. The ones within 2%of value are sold as such, the next within 5% ditto and so on. One thing you almost know is that a 20% tolerance one is there because it definitely did fail the tighter test. Except if they can’t sell all the 2% they throw them in the 5% bin etc so sometimes you get a good one to muddy the waters.

                              This used to be true of the old carbon composition resistors but modern manufacturing allows them to hit the target value. The higher precision parts are fine tunded using a laser before encapsulation.
                              Some wirewound resistors are selected for tolerance but thats about it these days.

                              Robert.

                              #795642
                              Howard Lewis
                              Participant
                                @howardlewis46836

                                We had a case, in the near east, of spurious parts turning up in genuine boxes.

                                A fitter at our dealership was saving the boxes and passing them to his pal who made the dubious parts!

                                Some copies were very good, but lacked the identifying marks which were only present on the genuine article.

                                Visiting one our suppliers we walked down the aisle between two lines. On both sides, identical parts were being produced.  One line, loaded the finished product into a “Genuine O E M Part” box.  The other into the producing companies aftermarket box.

                                In the same plant, we visited the oil filter line. there we saw oil filters branded for our company, identical, apart from livery, to those supplied as “Genuine OEM” parts for loads of our customers across the world.

                                There were instances where we found a problem with a bought in part, and solved it.

                                Some of the spurious copiers  carried on making the original part, defect and all!

                                One overseas supplier, seemed to think that introducing a design change, without consulting us, or any testing was quite in order!  They were quite surprised when two of us arrived one morning, unannounced, to check their processes, and tell them the error of their ways, as our suppliers.

                                We did find find one manufacturer of “Spurious” spares, whose product was better than what we were fitting!

                                We did have one supplier who subtly tailored their product, with our branding, so that it could not be used on any competitor engine, and vice versa, although apparently identical.

                                In one instance, purely by chance we designed a part which was identical to one for a major high volume car manufacturer.  Our part, unplated,  would have cost twice as much as the plated car part, simply because of the volumes involved. So we bent our rules, and used the plated part!

                                Howard

                                #795659
                                halfnut
                                Participant
                                  @halfnut

                                  One thing with using cheap or fake brake pads is the lower quality friction material can increase braking distances by significant amounts,  eg 100 feet at highway speeds. Could be a life and death issue. The OP was right to be cautious and not use suspect pads, just in case.

                                  https://youtu.be/DZ8O2tJOGLE?si=JGFBLZQIKgiBUygx

                                  This video is quite enlightening on the differences between cheap, mid-level and OEM quality pads.

                                   

                                  #795662
                                  SillyOldDuffer
                                  Moderator
                                    @sillyoldduffer
                                    On halfnut Said:
                                      <li style=”list-style-type: none;”>
                                      <li class=”bsp-quote-title”>On

                                    howardb

                                      Said:
                                    On halfnut Said:

                                     

                                    “Go with NGK brand these days”

                                    Sorry – but NGK brand spark plugs are the brand most likely to be faked.

                                    https://ktmtalk.com/threads/ngk-genuine-vs-fake-useful-

                                    information.575955/

                                    I had a faker when I ordered a plug from ebay.fr for a chainsaw, it wouldn’t start – only got a very weak spark from it, the resistor in the core was way out of value, got another plug from a local distributor, who was 1/2 hour away by car, instantly ok.

                                     

                                    Yes indeed. Caveat emptor. As I said in my post, if you buy from an unknown seller on eBay you are more likely to get a fake. But as I said, my bad experiences are with Bosch plugs from a reputable local supplier of genuine parts. I’m pretty sure they were genuine.

                                    Halfnut illustrates another problem with brand-names, unjust damnation!  Having had a bad experience with one (Bosch) he assumes the whole company has gone to the dogs and recommends another brand (NGK).   When others point out that NGK plugs are widely faked, halfnut asks us to trust his anti-Bosch judgement “I’m pretty sure they were genuine.

                                    Dare I suggest halfnut’s views on this one are suspect!  He wrongly assumed NGK branded plugs are all good when they’re not and offers precious little evidence that all Bosch products are rubbish. Halfnut’s evidence is noted, but I’d need much more before condemning Bosch outright as he’s done.   His advice could be unjust, which is evil.  Maybe his dealer was conned into buying into fakes, or isn’t as reputable as halfnut believes!

                                    Buying secondhand cars in the UK was a minefield before consumer protection, and the marque was no protection.   Cut and shut, clocking, body filler, gearbox full of sawdust, stolen, brazed repairs, re-cut tyres, refurbished write-offs, incorrect substitute parts, disc brakes skimmed paper thin, and bodywork repainted to disguise faults and theft.

                                    Brand-names do not guarantee quality for many reasons.  They never have and never will.  And, whenever high-value items are bought and sold, sellers are tempted to make money by substituting cheaper if they can.  No surprise bad things happen when customers are desperately looking for top-quality bargains!

                                    The main protection is choosing suppliers who stand by their products, not what’s printed on the box, or someone said on the web!

                                    Dave

                                    #795682
                                    halfnut
                                    Participant
                                      @halfnut
                                      On SillyOldDuffer Said:
                                      On halfnut Said:
                                        <li style=”list-style-type: none;”>
                                        <li class=”bsp-quote-title”>On

                                      howardb

                                        Said:
                                      On halfnut Said:

                                       

                                      “Go with NGK brand these days”

                                      Sorry – but NGK brand spark plugs are the brand most likely to be faked.

                                      https://ktmtalk.com/threads/ngk-genuine-vs-fake-useful-

                                      information.575955/

                                      I had a faker when I ordered a plug from ebay.fr for a chainsaw, it wouldn’t start – only got a very weak spark from it, the resistor in the core was way out of value, got another plug from a local distributor, who was 1/2 hour away by car, instantly ok.

                                       

                                      Yes indeed. Caveat emptor. As I said in my post, if you buy from an unknown seller on eBay you are more likely to get a fake. But as I said, my bad experiences are with Bosch plugs from a reputable local supplier of genuine parts. I’m pretty sure they were genuine.

                                      Halfnut illustrates another problem with brand-names, unjust damnation!  Having had a bad experience with one (Bosch) he assumes the whole company has gone to the dogs and recommends another brand (NGK).   When others point out that NGK plugs are widely faked, halfnut asks us to trust his anti-Bosch judgement “I’m pretty sure they were genuine.

                                      Dare I suggest halfnut’s views on this one are suspect!  He wrongly assumed NGK branded plugs are all good when they’re not and offers precious little evidence that all Bosch products are rubbish. Halfnut’s evidence is noted, but I’d need much more before condemning Bosch outright as he’s done.   His advice could be unjust, which is evil.  Maybe his dealer was conned into buying into fakes, or isn’t as reputable as halfnut believes!

                                      Buying secondhand cars in the UK was a minefield before consumer protection, and the marque was no protection.   Cut and shut, clocking, body filler, gearbox full of sawdust, stolen, brazed repairs, re-cut tyres, refurbished write-offs, incorrect substitute parts, disc brakes skimmed paper thin, and bodywork repainted to disguise faults and theft.

                                      Brand-names do not guarantee quality for many reasons.  They never have and never will.  And, whenever high-value items are bought and sold, sellers are tempted to make money by substituting cheaper if they can.  No surprise bad things happen when customers are desperately looking for top-quality bargains!

                                      The main protection is choosing suppliers who stand by their products, not what’s printed on the box, or someone said on the web!

                                      Dave

                                      ??? No ‘evil’ about it. Just practical experience from working in the trade for many years, including on BMWs and Bosch equipment there in. I offered a casual tip based on that experience. If you don’t  want to take it, in light of your armchair expertise,  that’s up to you. No need for bloviating.

                                      #795733
                                      duncan webster 1
                                      Participant
                                        @duncanwebster1

                                        Well my Bosch garden strimmer is a heap of junk. When I rang to complain they offered to mend it, at my expense. Cheaper to buy a new one of a different brand. I know this is thread creep, but the more people know about it thd better.

                                        #795741
                                        Tim Stevens
                                        Participant
                                          @timstevens64731

                                          Hello from mid wales

                                          The UK law is clear about responsibility for stuff sold retail (only). The contact of sale and the responsibility is from the retailer, not the parts maker, not the vehicle maker, just the retailer. Some sellers deny this, and the get-out may be that they do not count as ‘trade’. So be careful to read the full blurb before you press ‘buy’ and if you are not sure, e-mail the seller with a question or two. Such as ‘I am a retailk purchaser. Please confirm that this is a transaction covered by the various ‘Sale of goods acts’ in the UK.’ And always keep the receipt, which should show what you bought, what you paid, who from, and in what circumstances.

                                          As well the frauds you list, I suspect that in some places where lots of spares etc are made, the rejects are sold off (as scrap, of course) but fall by accident into the hands of crooks who sell the stuff as genuine via various web-dealers. As an example, I have been caught by Land-Rover rear reflectors which came from a well-known LR spares supplier in Shropshire, England, but did not reflect at all, as well as carrying none of the required markings.

                                          And if you are caught by a clearly faulty or illegal deal (such as a mains electric device with a non-fused plug, or a non-UK plug, etc), and the dealer is saying ‘Return the part for consideration’ your response might be: “No, sorry, I am retaining that as evidence. Please return my money in full now”. It worked for me…

                                          Hoping that this helps someone – cheers, Tim

                                          #795743
                                          Martin Cargill
                                          Participant
                                            @martincargill50290

                                            The thing with car parts is that it works both ways.

                                            A few years ago my Fiat car suffered a head gasket failure. I phoned the local pattern parts supplier to see if they had one, they did, so off I went to collect it. When I got there the assistant had to apologise to me “sorry, we had two on the shelf when you phoned but they have both just been sold”.

                                            “Who buys two head gasket kits” I asked “The local Fiat dealer” was the reply……

                                             

                                            Martin

                                            #795747
                                            duncan webster 1
                                            Participant
                                              @duncanwebster1

                                              <p style=”text-align: left;”>Fiat Puntos were prone to head gasket failures, and to electric steering failure. Had both on my daughter’s, the steering went 3 times, second time within 12 months of repair, so Mr Fiat got to pay for that. Third time we traded it in. Seems like they couldn’t be bothered to fix a generic problem.</p>

                                              #795912
                                              Howard Lewis
                                              Participant
                                                @howardlewis46836

                                                Many years ago, we had batch of new buses delivered. The air compressor belts were already at full stretch.

                                                I found that the belt used on one of the works lorries was the correct length for minimum adjustment

                                                (There had been a misunderstanding between Ferodo and the engine manufacturer! Subsequently, we had to correct other mistakes (All denied; until the service bulletins were published a long tine later!) that they had made

                                                We bought every belt along the south coast!  Six months later the local dealer delivered about 60.

                                                We had messed up the Ford spares system, BIG time! But could keep our fleet on the road!

                                                Howard

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