“Well as you don’t identify the seller here it would be much more effective to do that on the site to warn off other prospective buyers.”
I am reluctant to name the seller, even though they are using a nom de guerre on the auction site, because I can’t be certain as to the exact reason this person withdrew the sale and would not want to be accused of any sort of defamation. I could only describe my personal experience to relieve some of my frustration.
“Did you offer to pay the extra postage? (If it wasn’t too ridiculous.)”
Yes, I actually did offer to pay any additional P&P costs, but the seller just instigated a refund and re-listed the item. I suspected they wanted a higher price and put the lowest bid on the new listing expecting to see that a reserve had now been added but this is not the case.
“If this was ebay, yes auction sites can be named, it appears that the seller has breached their Terms and Conditions. Therefore complain to ebay, who will punish the seller if they agree.”
In the exchange of emails the seller, when I had demanded that the sale be honoured, referred me to the auction site’s T&C’s. Resolution of any issue which cannot be resolved ‘automatically’, e.g. the instigation of a refund, on this site is not easy and probably not meant to be. Sites such as these are being infested with ‘chat-bots’ which only refer you to standard answers, which you can read for yourself and are just another way of repelling complainants, IMO. I have better things to do in what’s left of my life like spouting on here, LOL!
I actually didn’t need the item and was prepared to let it go to the next bid, it was just that the next bid never came so I won the auction and expected the seller to honour their side of the bargain as I was prepared to honour mine and did so by immediately paying in full.