Outlook/Hotmail European Outage

[IanTParticipant @iant]

Not receiving emails via Outlook/Hotmail this PM

[IanTParticipant @iant]

FYI

I've been having trouble with email today – just received this from MS Support…(<5 minutes after asking for help – not bad for a free service!)

Title: Can't connect to Outlook.com

{C}

User Impact: Users located in Europe may be unable to send or receive email messages.

{C}

More info: Additionally, users may be unable to access their outlook.com email accounts. Users may also observe that sent emails remain in the Drafts folder.

{C}

Current status: We've identified that a subset of load-balancing infrastructure may be experiencing increased CPU utilization, which does not appear to correlate with increases in user traffic. We're continuing to investigate to determine the source of the issue and to identify service recovery steps.

Start time: Monday, September 18, 2017, at 7:20 AM UTC

Regards,

IanT

[David Standing 1Participant @davidstanding1]

Ian

Yes, mine has been down since this morning, and MS say it may not be back until tomorrow!

Appears to be a DNS type issue.

[IanTParticipant @iant]

I've just received one of my test emails – so something is getting through David – but not everything it seems.

Regards,

IanT

[David Standing 1Participant @davidstanding1]

Ian

MS do say it is random – some may get through, some don't

[Howard LewisParticipant @howardlewis46836]

In my part of east Anglia, I can receive E mails from Hotmail addresses, and sometimes send to them.

Was OK for a time yesterday, but not this evening! (Delivery Failure messages for lots)

Wonder do i need to resend or will the backlog clear once the ISPs have got their act together?

Howard.

[David Standing 1Participant @davidstanding1]

Howard

My Hotmail/Outlook is now back up to date, and the known missing emails have turned up, some of them more than 24 hours after they were sent.

[IanTParticipant @iant]

I wasn't getting "delivery failure" messages as such Howard – nothing at all was arriving, although emails seemed to be sending OK. Then for a while yesterday evening, anything "sent" appeared in the 'draft' folder but didn't actually go – initially with a message "There has been a delay in sending" – then after a few minutes – "There has been a unexpected error"…

However, overnight, this seems to have resolved itself and all my test messages and other stuff I was expecting turned up in my inbox this morning. It still seems Ok this evening but I haven't checked in depth…

Regards,

IanT

[nigel jones 5Participant @nigeljones5]

gmail went melt down last week across the globe

[Enough!Participant @enough]

Posted by fizzy on 19/09/2017 23:43:53:

gmail went melt down last week across the globe

It did? I use gmail extensively on several addresses and didn't notice a thing.

[HowiParticipant @howi]

Posted by Bandersnatch on 20/09/2017 01:46:25:

Posted by fizzy on 19/09/2017 23:43:53:

gmail went melt down last week across the globe

It did? I use gmail extensively on several addresses and didn't notice a thing.

Me too! Can't say I noticed anything either.

[John GardenerParticipant @johngardener91897]

I blame the CIA!

[davebParticipant @daveb17630]

Niels Vrijlandt 1, please check your inbox. You have not read my reply to your PM.

Regards,

Dave

[David Standing 1Participant @davidstanding1]

Posted by daveb on 04/10/2017 18:01:44:

Niels Vrijlandt 1, please check your inbox. You have not read my reply to your PM.

Regards,

Dave

Ok, you got me……….

[davebParticipant @daveb17630]

He may be a relative I suppose, 1 is a fairly uncommon name.

Dave.

[David Standing 1Participant @davidstanding1]

Good point Dave, might be a long lost Scandinavian cousin!

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