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FORUM DOWNTIME AND RESULTING ISSUES REPORTING

Please use this thread for reporting problems only, not for feature requests etc.

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Darren H07/06/2022 15:36:08
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Good afternoon everyone,

As you may be aware, Model Engineer, Model Engineers' Workshop and Model Boats were recently acquired by Mortons Media Group.

This thread would be a good place to post with any problems you are having with the sites.

The reason for this post is that tomorrow (8 June) we are planning to upgrade the server. If everything goes to plan we will be up and running by Wednesday evening.

Anything you post after 1.00am on the 8th may not transition to the new server, so it is worth holding off, or keeping a local copy.

Thank you.

JasonB07/06/2022 18:14:31
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BUMP

Nicholas Farr07/06/2022 18:33:52
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Hi, thanks for the notification.

Regards Nick.

Ady107/06/2022 18:44:13
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Oh goody an upgrade smiley

Frances IoM08/06/2022 14:03:49
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looks as though you got the times wrong as seems a switch over occurred at 1400 hrs
Joseph Noci 108/06/2022 14:22:22
1099 forum posts
1317 photos

And from 14H00 today the MEW site comes back with a 'not-secure' certificate and is blacklisted by Chrome and Norton antivirus...can only access the site in 'unsafe' mode, ie, virus check is disabled on this site now - also had to re-enter my logon info...in unsafe mode...

 

Reports as :

This server could not prove that it is www.model-engineer.co.uk; its security certificate is from *.mortons.co.uk. This may be caused by a misconfiguration or an attacker intercepting your connection.

obviously not an attacker, but certainly misconfigured.

 

Also makes it difficult to post anything, as Norton rejects the effort until I tell it to ignore the danger..

Edited By Joseph Noci 1 on 08/06/2022 14:23:24

peak408/06/2022 14:37:08
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I think you may have lost posts before 13.00 as well.
I replied to one by Michael Gilligan which he started at 8.01 this morning (8th) which seems to have vanished.
I am also receiving the same security warnings as Joseph.

Bill

JasonB08/06/2022 17:16:09
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Bill and Francis, OP say 1.00 am not 1 pm and posts have been lost since then going by what is showing in latest posts

I've not had a problem getting back on and it's showing the secure padlock at the start of the URL

Edited By JasonB on 08/06/2022 17:17:38

Edited By JasonB on 08/06/2022 18:12:26

David Jupp08/06/2022 17:21:10
838 forum posts
17 photos

There was an issue with https etc earlier today, the site then went down again (presumably whilst it was fixed).

Site seems more responsive then before, though my login just now was extraordinarily slow...(hopefully a one off).

JasonB08/06/2022 17:21:29
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Darren, unable to upload photos to an album as of 17.21

Darren H08/06/2022 17:36:00
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Posted by JasonB on 08/06/2022 17:21:29:

Darren, unable to upload photos to an album as of 17.21

Thanks Jason, we'll have a look

Is anyone else having problems with images?

Sorry for the false start earlier with the SSL certificate!

Rockingdodge08/06/2022 17:50:52
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I've lost inbox messages posted at 10:36 and 13:59

Roger

Derek Lane08/06/2022 17:53:23
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Not sure what happened but it seems that a whole thread has disappeared. Also the spell checker is still not working

JasonB08/06/2022 18:08:38
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Any post or new threads that they were contained in after 01.00 today will have gone AWOL as Darren said they may do yesterday.

I expect PM will be the same as will uploaded images.

As I said in this thread this morning there would have been a cut off time (01.00) at which point the old data was backed up and then moved over to the new server. Anything posted after that time and until new posts go to the new server will have been lost and that is why Darren said make a copy if it was important.

JasonB08/06/2022 18:10:25
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Darren, re images it tells me to refer to admin or if admin click this link, hope it makes more sense to you than it does me. I'm running W10 and Chrome.

Edited By JasonB on 08/06/2022 18:14:59

David Jupp08/06/2022 18:34:06
838 forum posts
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Login is still VERY slow, to extent that I thought the site had frozen....

JasonB08/06/2022 18:34:52
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Now unable to edit albums which is the step before adding new images, just get 404 error

Login is instant for me if I log out and back in again

Bad spelling now getting the red squiggly line under it as it used to (thank god) , was not doing it earlier

Edited By JasonB on 08/06/2022 18:37:29

Darren H08/06/2022 18:37:00
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Thanks everyone, we are looking now but might have to wait until morning as not everyone is around

Nicholas Farr08/06/2022 20:06:19
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Hi, everything seems to be working faster, but tried to upload a photo in one of my albums, got to click on the upload photos and then got the error 404.

Regards Nick.

peak408/06/2022 21:17:39
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Posted by JasonB on 08/06/2022 17:16:09:

Bill and Francis, OP say 1.00 am not 1 pm and posts have been lost since then going by what is showing in latest posts

Edited By JasonB on 08/06/2022 18:12:26

Well spotted.
I did read it, thought 1pm was a funny time for a server upgrade, re-read it to confirm, and still came up with the wrong time. blush

Thanks for the hard work, site certainly seems to load faster now.

Bill

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