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Testing the Euro / IOSS

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Ketan Swali14/07/2021 16:39:25
1362 forum posts
119 photos

This thread is being directed to customers / potential customers in the EU.

Recently our website has been updated so that anyone arriving to it from any one of the 27 EU countries are presented with prices in Euros only, excluding U.K. VAT. The site/shopping cart takes payment in Euros only, for all customers from EU.

The prices stated are excluding VAT. Unfortunately, this still means that the postal service and couriers will charge customers a handling/facility customs entry charge along with local duties/taxes before delivering goods, as explained here on our website.

At present we understand that some of these charges may be too expensive to consider for low value orders.

To enable us to get the destination postal service and couriers handling/facility customs entry charge reduced or removed in the future, our next step is to supply goods to EU customers VAT paid, under IOSS, for goods valued up to Euros 150.00 - excluding handling, carriage and vat.

To enable us to get ready for this, I would like to invite two or three EU based customers to participate in an experiment with us, to see how the new idea could flow. Appropriate discounts will be available - by way of a thank you for participating in the experiment.

To participate in the experiment, you would need to have an order you would like to place with ARC, ideally for goods value equal to or a little above 150 Euros excluding VAT handling and carriage.

As this is an experiment, at present you will not be able to place such orders through the website.

If you would like to participate in this experiment, please pm me with your contact details in the first instance. This experiment will only be open until 25th July 2021.

Ketan at ARC

larry phelan 114/07/2021 17:46:38
1077 forum posts
14 photos

I have a feeling you might not be selling too much to anyone in the EU, with all the extra charges involved.

Interesting times indeed.

Ketan Swali14/07/2021 18:58:42
1362 forum posts
119 photos

Its up and down Larry since 1st January. We have obviously seen a reduction in low value orders, and an increase in high value orders of assorted items. Nothing has really changed post 1st July in this respect.

However, if we can get correct co-operation between the postal services, couriers and IOSS under the experiment, we are hoping to offer a seamless order to delivery process, as it was pre- 1st January.

Ketan at ARC

bernard towers14/07/2021 21:14:50
275 forum posts
82 photos

What’s IOSS.?

br14/07/2021 21:31:37
697 forum posts
3 photos
Posted by bernard towers on 14/07/2021 21:14:50:

What’s IOSS.?

On 1 July 2021, the European Union (EU) introduced the Import One-Stop Shop (IOSS) scheme. This new system aims to simplify VAT registration requirements for selling into the EU, making it easier for businesses to grow, stay compliant and protect their bottom line.

More on google if you need it.


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