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Bureaucracy with a tinge of Madness

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Michael Gilligan28/06/2021 11:26:15
20108 forum posts
1043 photos

I have used the ‘Government Gateway’ for years, so have no personal experience of the new offerings … but these are intended to be helpful:

**LINK** : [introductory video by HMRC]

**LINK** :


Michael Gilligan28/06/2021 12:29:32
20108 forum posts
1043 photos
Posted by Stuart Munro 1 on 28/06/2021 08:10:56:


Sounds like I'm defending HMRC, I'm not because it is very irritating when they can not see the logic from a layman's viewpoint. We need to explain in their language. Like expecting a non engineer to talk about a morse taper instead of saying the cone shaped piece I stick into the hole.



Picking-up on that general point … This is encouraging: **LINK**



Edit: __ and here’s an update:

Edited By Michael Gilligan on 28/06/2021 12:33:43

Stuart Munro 128/06/2021 12:56:55
108 forum posts

I too use the gateway, and always have received excellent service from HMRC. Ran a business that dipped up into VAT for a few years and have always done full returns. Their online computerised software is great.

But can see why some have problems

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