By continuing to use this site, you agree to our use of cookies. Find out more
Forum sponsored by:
Forum sponsored by Forum House Ad Zone

exceptional help from supplier

All Topics | Latest Posts

Search for:  in Thread Title in  
Ian Welford14/11/2020 13:03:14
299 forum posts

I ordered some milling tips from ebay having measured up the chipped ones I had ( lost the original spec) and consulted various references as to the codes.

I ordered from YES.tools , otherwise known as Anchor tools of Sheffield. I have dealt with them in person many times but didn’t know Yes.tools was their online ebay trading name.

I measured those sent and they didn’t match my tip measurements or fit properly , so I queried it and , with apologies they sent replacements in case they had got it wrong . These were again not as per my needs. I then contacted them and returned the all the tips and a sample for them to see. They found a match and I then ordered a complete box to make sure I don’t run out again. Delivered 48 hours later !!

Throught this they were really helpful, despite the current situation and all the hassle dealing remotely with me. I will thank them in person once this is all over but just thought I should make people aware of the lengths some supliers will go to to assist , even at this difficult time. So Chris and team, well done !🙇‍♂️

larry phelan 114/11/2020 15:52:24
1192 forum posts
15 photos

nice to come across people that from time to time. They are very thin on the ground !

All Topics | Latest Posts

Please login to post a reply.

Magazine Locator

Want the latest issue of Model Engineer or Model Engineers' Workshop? Use our magazine locator links to find your nearest stockist!

Find Model Engineer & Model Engineers' Workshop

Sign up to our Newsletter

Sign up to our newsletter and get a free digital issue.

You can unsubscribe at anytime. View our privacy policy at www.mortons.co.uk/privacy

Latest Forum Posts
Support Our Partners
Eccentric Engineering
Dreweatts
cowells
Rapid RC
Eccentric July 5 2018
Subscription Offer

Latest "For Sale" Ads
Latest "Wanted" Ads
Get In Touch!

Do you want to contact the Model Engineer and Model Engineers' Workshop team?

You can contact us by phone, mail or email about the magazines including becoming a contributor, submitting reader's letters or making queries about articles. You can also get in touch about this website, advertising or other general issues.

Click THIS LINK for full contact details.

For subscription issues please see THIS LINK.

Digital Back Issues

Social Media online

'Like' us on Facebook
Follow us on Facebook

Follow us on Twitter
 Twitter Logo

Pin us on Pinterest

 

Donate

donate