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exceptional help from supplier

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Ian Welford14/11/2020 13:03:14
299 forum posts

I ordered some milling tips from ebay having measured up the chipped ones I had ( lost the original spec) and consulted various references as to the codes.

I ordered from , otherwise known as Anchor tools of Sheffield. I have dealt with them in person many times but didn’t know was their online ebay trading name.

I measured those sent and they didn’t match my tip measurements or fit properly , so I queried it and , with apologies they sent replacements in case they had got it wrong . These were again not as per my needs. I then contacted them and returned the all the tips and a sample for them to see. They found a match and I then ordered a complete box to make sure I don’t run out again. Delivered 48 hours later !!

Throught this they were really helpful, despite the current situation and all the hassle dealing remotely with me. I will thank them in person once this is all over but just thought I should make people aware of the lengths some supliers will go to to assist , even at this difficult time. So Chris and team, well done !🙇‍♂️

larry phelan 114/11/2020 15:52:24
1192 forum posts
15 photos

nice to come across people that from time to time. They are very thin on the ground !

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