By continuing to use this site, you agree to our use of cookies. Find out more
Forum sponsored by:
Forum sponsored by Allendale Jan 24th

DHL Rip Off

All Topics | Latest Posts

Search for:  in Thread Title in  
duncan webster11/10/2020 13:42:33
3527 forum posts
63 photos

I ordered 10 off bespoke pcbs from a company in China, quoted price $7 (£5.70), which I thought very reasonable. Postage via DHL $27 (£21.95), which isn't cheap, but I knew about it before I placed the order. I have now received a text from DHL stating that I owe VAT of somewhere over £5, which is fair enough, someone has to pay for the NHS, but DHL want a handling fee of £11, which I think is a total rip off. I don't appear to have any option, if I don't pay up front they won't deliver, but let others be aware.

Anyone know a UK based firm which will do 10 off boards 4" * 2.5" single sided at a reasonable cost? I know I could make tem myself, but drilling all those holes accurately to fit multipin chips would 'do my head in'

JasonB11/10/2020 13:53:53
avatar
Moderator
21467 forum posts
2455 photos
1 articles

Not really any more than Parcel Force would charge for their handling fee. I always figure VAT, any import duty and a fee into anything bought from abroad

Michael Gilligan11/10/2020 14:14:15
avatar
18993 forum posts
945 photos
Posted by duncan webster on 11/10/2020 13:42:33:

I ordered 10 off bespoke pcbs from a company in China, quoted price $7 (£5.70) ...

.

That’s strange ... there used to be a £15 [value of the item] threshold

Has HMRC changed the rules again question

MichaelG.

.

Edit: ... or did you buy ten boards at £5.70 each ?

Edited By Michael Gilligan on 11/10/2020 14:16:58

Roderick Jenkins11/10/2020 14:31:57
avatar
2123 forum posts
582 photos

VAT is charged on postage and packing so the value is above the limit.

LADmachining11/10/2020 14:55:14
avatar
120 forum posts
10 photos

I always stomach the slower delivery time via standard post rather than risk the extra costs with DHL.

That said, even with the import duty and fees, I think the PCBs will still work out cheaper than sourcing them from a fab in the UK or EU.

PCBshopper.com is a good price comparison site forPCB manufacture.

To get an idea of EU costs, have a look at Eurocircuits - your 10x 4"x2.5" single sided boards on a 7-day turnaround time are at least 115 EUR!

Michael Gilligan11/10/2020 15:33:45
avatar
18993 forum posts
945 photos
Posted by Roderick Jenkins on 11/10/2020 14:31:57:

VAT is charged on postage and packing so the value is above the limit.

.

 

The threshold for imported items was £15 for the purchase [excluding postage and packing] ... but if the threshold was exceeded then VAT was charged on the total.

The ‘value’ is [was?] what was declared on the Customs form
[converted to GBP at the point of entry into the UK]

Unless something has changed recently; the rules [whilst rather convoluted] are very clearly described on the .gov website.

MichaelG.

Edited By Michael Gilligan on 11/10/2020 15:35:39

Michael Gilligan11/10/2020 16:34:08
avatar
18993 forum posts
945 photos

The Rules : **LINK**

https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

MichaelG.

Vic11/10/2020 16:47:24
2920 forum posts
8 photos

As far as I am aware most delivery companies charge a “handling” fee of around ten pounds. I’ve certainly had to pay the ransom to Parcel Force and UPS before.

Roderick Jenkins11/10/2020 16:55:20
avatar
2123 forum posts
582 photos

Michael,

I agree, the rules are well described but open to interpretation. The authorities may well take the view that p&p three times the value of the goods is an attempt to circumvent the rules and wait for the customer to challenge the charge.

Cheers,

Rod

Michael Gilligan11/10/2020 17:07:44
avatar
18993 forum posts
945 photos

Posted by Roderick Jenkins on 11/10/2020 16:55:20:

.

... and wait for the customer to challenge the charge.

 

.

Which is exactly what Duncan should do

MichaelG.

.

PostScript: This may, or may not, be the company that Duncan used ... and the link might be removed by a Moderator for CoC reasons ... but it is a clear statement from a Supplier who obviously understands the process.

https://support.jlcpcb.com/article/89-customs-duties-and-taxes

Edited By Michael Gilligan on 11/10/2020 17:23:05

duncan webster11/10/2020 17:45:35
3527 forum posts
63 photos

It seems DHL are following the rules, but £11 to handle £5 is still a rip off, it can't cost them anything like that, probably all done by computer and costs buttons. The argument that it is comparable with other shippers only shows that they are all ripping us off.

I wish I'd known about the PCBshopper site, including postage that would have been <£15 so exempt

 

Edited By duncan webster on 11/10/2020 17:46:07

JasonB11/10/2020 18:15:56
avatar
Moderator
21467 forum posts
2455 photos
1 articles

I suppose you fell foul of the law of average, would you be complaining if that £11 charge was applied to a £2000 item?

Michael Gilligan11/10/2020 18:40:26
avatar
18993 forum posts
945 photos
Posted by duncan webster on 11/10/2020 17:45:35:

It seems DHL are following the rules ...

.

O.K. I am bewildered ... The £15 threshold value should not include the shipping costs

... or did your supplier lump it all together on the Customs Declaration ?

MichaelG.

blowlamp11/10/2020 20:08:10
avatar
1519 forum posts
98 photos

Rip offs are everywhere.

duncan webster11/10/2020 20:33:11
3527 forum posts
63 photos

My interpretation of the rules is that the £15 threshold includes postage, my grouse is that I don't believe it costs anything like £11 to collect VAT, no matter what the VAT is. It will all be done automatically by a computer, and they must be doing thousands of these transactions a day.

Steve Pavey11/10/2020 20:46:46
354 forum posts
40 photos

The last order that DHL delivered to me from China attracted customs duties. The problem was that they didn’t bother to inform or invoice me, instead just sending a threatening email informing me of late payment and possible legal action. I emailed them back telling them that they hadn’t bothered to send an invoice or inform me in any way about the duty (and could easily have done so when the delivered the item), but this was completely ignored - they just sent another threatening email.

Michael Gilligan11/10/2020 22:12:52
avatar
18993 forum posts
945 photos
Posted by duncan webster on 11/10/2020 20:33:11:

My interpretation of the rules is that the £15 threshold includes postage, […]

 

.

If that’s your interpretation, Duncan ... You best just pay-up

[ it’s not mine ]

MichaelG.
.

.

a89b93f7-a041-4f17-9fff-c875f52b727e.jpeg

Edited By Michael Gilligan on 11/10/2020 22:14:05

Michael Gilligan11/10/2020 23:25:05
avatar
18993 forum posts
945 photos

DHL’s information on this seems to imply that they use the same interpretation as Duncan.

... In my opinion, this interpretation is wrong.

.

In the text quoted in my previous post, it is my understanding that:

Second bullet : “other goods worth more than £15

does not have the same meaning as : “the total value” mentioned later.

... It provides a decision point based on the ‘worth’ of the goods, rather than the total expenditure.

.

Happily, this has been my experience to date.

MichaelG.

.

I may, of course, be wrong !!

Edited By Michael Gilligan on 11/10/2020 23:32:20

duncan webster12/10/2020 00:10:33
3527 forum posts
63 photos

I'll ask HMRC tomorrow if I can get through. I'll try the ouija board first

duncan webster12/10/2020 00:34:56
3527 forum posts
63 photos

Michael, see para 3.1 of value of goods. It says to me that the value reckonable for VAT is goods plus transport

All Topics | Latest Posts

Please login to post a reply.

Magazine Locator

Want the latest issue of Model Engineer or Model Engineers' Workshop? Use our magazine locator links to find your nearest stockist!

Find Model Engineer & Model Engineers' Workshop

Latest Forum Posts
Support Our Partners
Warco
JD Metals
cowells
emcomachinetools
rapid Direct
walker midge
Eccentric July 5 2018
Eccentric Engineering
Subscription Offer

Latest "For Sale" Ads
Latest "Wanted" Ads
Get In Touch!

Do you want to contact the Model Engineer and Model Engineers' Workshop team?

You can contact us by phone, mail or email about the magazines including becoming a contributor, submitting reader's letters or making queries about articles. You can also get in touch about this website, advertising or other general issues.

Click THIS LINK for full contact details.

For subscription issues please see THIS LINK.

Digital Back Issues

Social Media online

'Like' us on Facebook
Follow us on Facebook

Follow us on Twitter
 Twitter Logo

Pin us on Pinterest