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Cannot open my latest digital copy.

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Keith Bloor11/08/2020 08:34:28
11 forum posts

I received the latest digital copy of ME yesterday but cannot open it, or in fact any that are stored. When I try to open, I get an Error Message and in brackets at the end (bad refferer). Any ideas please?.

JasonB11/08/2020 08:36:21
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Where are you trying to view it eg on this site or via Pocketmags, what browser are you using, what type of machine, etc

Keith Bloor11/08/2020 11:55:54
11 forum posts

Jason, Thanks for your reply.I normally view them on the ME site, my browser is Firefox and on a desk top computer. Any problems I have had in the past as been with the ME site but they have always tried to blame Pocketmags

JasonB11/08/2020 12:30:31
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I logged in as you just after posting my earlier reply and had no problem opening the latest ME, have a try with a different Browser to eliminate FF first, I was using Chrome and W10.

Frances IoM11/08/2020 14:16:19
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bad referrer usually indicates problem with non-availability of Flash - is this still required?
JasonB11/08/2020 15:11:51
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No

Keith Bloor11/08/2020 16:09:47
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Jason, Have tried Chrome as my browser and I still cannot open any of my ME's. Same message.

JasonB12/08/2020 07:20:36
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I can't really help much more but will contact Neil to see if he can get someone to look into it. In the past the "bad referrer" did seem to be related to flash as Frances mentioned but that has not been used for over a years worth of mags now.

In the mean time I suggest using Pocketmags to view which will hopefully be OK.

Other options that seem to have helped in the past are clearing your cache, trying to view from another device preferably on a different internet connection as that will eliminate your ISP as an issue such as mobile phone or work computer.

Edited By JasonB on 12/08/2020 07:24:23

Keith Bloor12/08/2020 08:54:21
11 forum posts

Jason, Thanks for your help. I did contact the magazine yesterday and this morning another Jason emailed me with a link that worked. He has suggested that there may be a problem between them and me.

Garry Smith 726/01/2021 13:13:21
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I have just subscribed to ME Print and digital. I cannot open any digital editions. Error warning tells me I need Adobe Flash Player. Adobe stopped supporting Flash player 20 December and removed the down load from the internet on 20 January. Adobe are warning users to remove flash player from devices as they cannot guarantee security of the system if it continues to be used. I cannot open any digital editions either on I Pad or my Microsoft Lap top. So I have paid for a subscription that I cannot fully use. I have e mailed admin but am waiting for a reply.

JasonB26/01/2021 13:28:29
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Recent ones for the last two years or so don't use flash as they are HTML5, you should be able to open those OK.

Neil Wyatt26/01/2021 14:56:13
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Hi Garry

As well as the last couple of years' issues being HTML5, the older issues are in the process of conversion and should be available in the near future without flash.

Neil

Garry Smith 727/01/2021 14:44:54
25 forum posts
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I find it disappointing that the supplier does not warn people of the problem with viewing the digital copies before they are purchased. I understand Neil's comment above about conversions may be available in the future in the mean time I have paid for a subscription that only partially works. In this age of modern technology I think its poor that the supplier is selling a product that only partially works. enough said rant over I will get back in my box. I assume the same problem affects ME Workshop Magazine.?

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