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Unable To Access MEW On Tablet

Android PocketMags App Stopped Working

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Journeyman01/07/2020 13:31:06
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Anyone else having difficulty accessing MEW digital via Android PocketMags App. Have tried on Android 7 on a tablet and Android 10 on phone but on both platforms just get 'App Keeps Closing' with a choice to close or report.

Can access via reader in Firefox so the account is still working. Have done the usual reload app and re-start but nothing changes. Don't know when this started but noticed last evening.

John

JasonB01/07/2020 13:53:29
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Latest ME working OK for me on Android phone both via their website viewer and via pocketmags app. Don't have access to MEW on there to try

Neil Wyatt01/07/2020 14:11:46
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Hi John,

I suggest going direct to Pocketmags support if Android have changed something and broken the app for some users they will need to know its an issue and will be working to fix it.

Neil

Journeyman01/07/2020 14:21:53
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Jason / Neil - thanks will contact PocketMags, will report back if anything interesting arises!

John

Journeyman01/07/2020 15:17:36
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Well, deleted and re-installed again and everything now working. Very strange.

John

HOWARDT01/07/2020 17:18:48
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I can’t get it to work on my new Android 10 phone either, after multiple downloads. From reviews there seems plenty of others have had the same problem.

Journeyman02/07/2020 11:59:42
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1159 forum posts
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The following received from Pocketmags which probably explains all:

"The apps were crashing due to a server issue which has now been resolved. Please try opening the app and it should open normally. If the problem persists, please re-install the app. Apologies for the inconvenience this has caused."

John

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