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Chester lathe as my new lathe anyone

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Jack M01/04/2020 11:46:15
20 forum posts

Hi all im looking at getting a new lathe i already have 2 warco machines but my first option I'm looking towards to be a chester crusader deluxe at the moment or the warco gh1230

If anyone has there thoughts on chester as a company and there lathe compared to the warco lathe look very similar i know they are both Chinese lathes i know warco has great after sales as I've dealt with them but i find there sales bit rude and not wanting to make it a better deal or good buy , I've herd chester are not so great on after sales but not sure if that's true now that was couple years ago but there sales people are helpful and polite without pushing you to buy as i find warco blunt not helpful when it comes to sales and advice on new machines

So if anyone has any info on chester and there lathe especially the crusader deluxe lathe or simlier gear head lathe for use ownership of lathe and dealing with chester too be great

Thanks

Howard Lewis01/04/2020 13:11:58
3123 forum posts
2 photos

Have to say that, based on my small dealings with Chester, have found that Warco are far better on after sales service.

Howard.

Jack M01/04/2020 14:04:24
20 forum posts

Yes i agree warco after sales warco are very good dont like there sales tho what I'm planning on buying from chester tools will cost me 400 more for same spec machine from warco

Paul Ainsworth01/04/2020 15:50:17
96 forum posts
15 photos

Chester after sales are awful to say the least. I bought a DB10S last year and promised myself I'd never spend another penny there. Got mill and bandsaw from Warco and had a much better experience.

David George 101/04/2020 16:08:31
avatar
1185 forum posts
397 photos

I bought a band saw from Chester and the motor was overheating. I rang the service department on Friday and received a new motor on Monday complete with cable plug and switch. No problem.

David

geoff adams01/04/2020 16:27:02
159 forum posts
195 photos

i have a Chester 20vs milling machine needed a new motor last year ordered no problem delivered next day

stripped a drive gear the girl on the phone really dint no what i was talking about sent me the drawings order the new part was delivered in a day found them very helpful and dispatch spares promptly hope this helps

Geoff

magpie01/04/2020 16:51:12
avatar
449 forum posts
80 photos

I have a Chester lathe and mill. I have had both for about 7 years and no problems. The main man there, who really knew what the job was all about, left about 5 years ago and after sales service went down hill fast. However I have heard that a few new blokes are now helping to improve things. An old friend had a Crusader lathe and had to have a new motor, they sent him one the next day and never asked for the old one to be returned. I hope this helps.

Dek.

larry phelan 101/04/2020 16:54:02
645 forum posts
18 photos

I have had good and bad experiences from Chester, have never dealt with Warco, but I suspect they are all much the same. Seems to be very much the luck of the draw.

Reminds me of what a friend of mine said many years ago. He was involved in car sales and said "Any one can sell a car to a customer, but can he sell to him a second time ?" Good question !

Bo'sun01/04/2020 17:04:20
78 forum posts

My Warco WM240 lathe has a damaged bed due to the fixed steady working loose in transit and wearing a hollow. No problem from Warco replacing the machine. The problem is they are "out of stock". Just when I could do with something to occupy the time.

jimmy b01/04/2020 17:40:49
avatar
617 forum posts
38 photos

I bought a Crusader 8 years ago, after sales and machine prep crap, lathe its self is fantastic!

Jim

Jack M01/04/2020 19:37:00
20 forum posts

Thanks for your replies seems like you all have mixed thoughts as im having myself and have read elsewhere too, but i have noticed it seems to be chester tools need more spare parts which doesn't sound good but on the other hand I am real i know everyone and company has there problems and there few bad reviews like everyone out there so doesnt put me off as long as the lathe its self is solid and a good workhorse

Jack M01/04/2020 19:39:04
20 forum posts
Posted by jimmy b on 01/04/2020 17:40:49:

I bought a Crusader 8 years ago, after sales and machine prep crap, lathe its self is fantastic!

Jim

Hi Jim so you would recommend me to buy a crusader myself off your experience as the lathe its self?

Over the years have you had many problems with the lathe? Is it a nice solid machine?

Thanks

jimmy b01/04/2020 19:56:12
avatar
617 forum posts
38 photos

Jack,

The lathe has been fantastic. I upgraded to VFD variable speed set up last year (which at £600, was expensive, but totally transformed the lathe).

Its been reliable and a pleasure to use. I would recommend fully going over it after buying, very very sloppy assy!

I have done a lot of minor mods and I'm happy to share the info, drop me a pm if you want more info.

Jim

Jack M01/04/2020 20:35:31
20 forum posts
Posted by jimmy b on 01/04/2020 19:56:12:

Jack,

The lathe has been fantastic. I upgraded to VFD variable speed set up last year (which at £600, was expensive, but totally transformed the lathe).

Its been reliable and a pleasure to use. I would recommend fully going over it after buying, very very sloppy assy!

I have done a lot of minor mods and I'm happy to share the info, drop me a pm if you want more info.

Jim

Sent pm Jim but yes any of your mods will be great appreciated for me to use if i decide to get one

Boiler Bri01/04/2020 20:56:04
avatar
832 forum posts
197 photos

Hi. I have a Chester crusader de lux. It took me a while to get used to it.
made to a budget and some bits are pretty poor. The chucks are massive. Overcame this by buying blank d4 plates and mounting smaller chucks and collet chucks. Be care full to leave the back plates as long as possible as the lead screw cover prevents you winding the apron up to the new chuck.

I could go on but up until yesterday it’s run everytime I turn it on.

Dro is a bonus and improves your accuracy.

I would go for the Warco if I was to change as there more suited to modelling.

Really miss my 5” model A metric Boxford

Bri

Henry Brown01/04/2020 20:57:52
avatar
186 forum posts
45 photos

I purchased a GH1322 from Warco a few months ago having considered the Chester equivalent. I didn't find Chester sales particularly helpful where Warco were.

To clinch the deal one way or the other I decided to visit both, I was told I needed to make an appointment to visit Chester in their Midland branch so decided to go to Warco first, a two and three quarter hour trip. Steve who is based in their showroom and covers spares was very helpful, I wanted to look inside the electrics box and at the motor as I was considering a three phase m/c to used with an inverter as they are £650 less than the single phase version.

Due to the large price difference I opted for the Wraco, I didn't bother to make an appointment with Chester. The lathe turned up as promised and after a few days cleaning down and just tidying up the typical Chinese rough edges it was installed with the inverter, bought as a package from Inverterdrive Supermarket, Peter their technical chap was extremely helpful. I had a minor problem with a micro switch, Warco got one to me the next day after a call, but otherwise I'm very happy with it.

Hope that helps.

Jack M02/04/2020 08:47:46
20 forum posts
Posted by Boiler Bri on 01/04/2020 20:56:04:

Hi. I have a Chester crusader de lux. It took me a while to get used to it.
made to a budget and some bits are pretty poor. The chucks are massive. Overcame this by buying blank d4 plates and mounting smaller chucks and collet chucks. Be care full to leave the back plates as long as possible as the lead screw cover prevents you winding the apron up to the new chuck.

I could go on but up until yesterday it’s run everytime I turn it on.

Dro is a bonus and improves your accuracy.

I would go for the Warco if I was to change as there more suited to modelling.

Really miss my 5” model A metric Boxford

Bri

Thanks for that info what was the problem with the lathe what caused your problem?

Thanks

Jack M02/04/2020 08:58:11
20 forum posts
Posted by Henry Brown on 01/04/2020 20:57:52:

I purchased a GH1322 from Warco a few months ago having considered the Chester equivalent. I didn't find Chester sales particularly helpful where Warco were.

To clinch the deal one way or the other I decided to visit both, I was told I needed to make an appointment to visit Chester in their Midland branch so decided to go to Warco first, a two and three quarter hour trip. Steve who is based in their showroom and covers spares was very helpful, I wanted to look inside the electrics box and at the motor as I was considering a three phase m/c to used with an inverter as they are £650 less than the single phase version.

Due to the large price difference I opted for the Wraco, I didn't bother to make an appointment with Chester. The lathe turned up as promised and after a few days cleaning down and just tidying up the typical Chinese rough edges it was installed with the inverter, bought as a package from Inverterdrive Supermarket, Peter their technical chap was extremely helpful. I had a minor problem with a micro switch, Warco got one to me the next day after a call, but otherwise I'm very happy with it.

Hope that helps.

Hi Henry

See i found chester more helpful on the phone never been to there show room but over the phone helpful didnt try to get me off the phone warco ive been to there show room and spoke over the phone i find the sales bloke Roger i think hes name is rude and blunt never helpful even in show room must be becuse im younger bloke but warco man for technical info is so helpful and nice and on shop floor great too

But I'm not sure if warco machines are any better than chester machines both being made in China or finished any better than one another i know warco is a better run company for sure but as machines im thinking are they really any better than each other being both made to a budget range

Thanks

Jack M02/04/2020 09:06:07
20 forum posts

This is my thinking as a machine lathe there self are warco built any better than chester both being Chinese?

Warco is a better run company for sure i know dealt with them but i know everyone has few problems so not bother about company just want a machine that works thats why I'm thinking are warco slightly better built over chester or not or do we just never hear of warco machines problems going wrong becuse they deal with the problem quick is my thinking

Thanks

larry phelan 102/04/2020 09:46:37
645 forum posts
18 photos

Magpie,

I think that man you mentioned at Chester may have been John. If so, I agree, he was both courteous and helpful, to a fault and I think a sad loss to Chester when he retired. If he is still around, I wish him well.

There is something wrong when you have to make an appointment to go look at a machine in a place like Chester or Warco or any such supplier, none of them are that big, or is it because of this virus ?

At the end of the day, the Sale is only one part of the deal, it,s the service that really counts and this is where most suppliers need to brush up.

First Sale easy

Repeat Sale maybe not so easy !

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